Sydney Morrisseau
Winnipeg,MB
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Northern Lights Car Wash
Winnipeg, MB
11.2022 - 06.2023
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Resolved customer issues in accordance with company guidelines.
- Worked closely with team members to ensure efficient service delivery.
- Received payment from customers in exchange for services rendered.
- Adhered to company policies and procedures relating to customer service standards.
- Operated cash register and processed cash, credit card and check payments.
- Maintained accurate records related to sales transactions.
- Maintained a clean, organized, and safe work environment.
- Regulated pressure or flow of water, air, steam or abrasives from sprayer nozzles to activate cleaning equipment.
Housekeeping Room Attendant
Super 8 Motel
Thompson, MB
07.2021 - 08.2022
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Inspected all assigned rooms upon completion of cleaning duties.
- Replaced dirty linens with clean items according to established standards of quality control.
- Communicated effectively with team members about daily assignments and task progress.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Interacted pleasantly with clients and guests when performing daily duties.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Mapped out daily cleaning work assignments by assessing vacant room roster.
Cashier Team Lead
Red River Ex
Winnipeg, MB
06.2017 - 06.2017
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
R.D. Parker Collegiate
Thompson, MB06-2020
Skills
- Time Management and Prioritization
- Sales Techniques
- Customer Service-Oriented
- Cash Register Operation
- Customer Service
- Customer Assistance
- Written and Verbal Communication
- Customer Service Excellence
Certification
- First Aid 2000
- Trauma Training 2000
- Resume Development 2000
Timeline
Car Wash Attendant
Northern Lights Car Wash
11.2022 - 06.2023
Housekeeping Room Attendant
Super 8 Motel
07.2021 - 08.2022
Cashier Team Lead
Red River Ex
06.2017 - 06.2017
High School Diploma -
R.D. Parker Collegiate
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