Sydney Mino
Calgary
Summary
Highly adept Supervisor at Rumble Boxing Studio, skilled in orchestrating front-of-house operations and elevating service standards, demonstrated by surpassing revenue targets. A master of multitasking with exceptional organizational skills, my focus on continuous improvement and effective communication has fostered a positive environment, appreciated by staff and clients alike.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SUPERVISOR
Rumble Boxing Studio
01.2022 - 01.2025
- Supervising the daily activities of front-of-house staff
- Ensuring that front-of-house staff meets or exceeds revenue targets and providing guidance to help them achieve these targets
- Assisting in maintaining and ensuring the upkeep of the studio
- Providing exceptional hospitality to clients and promoting high service standards across the team
- Scheduling appointments for the personal training team
- Conducting client check-ins for classes or personal training sessions
- Creating a positive environment that is appreciated by both staff and clients
- Exemplifying professionalism at all times
SALES ASSOCIATE
Zara
09.2021 - 01.2022
- Greeted customers warmly and offered assistance
- Performed cleaning tasks, keeping store neat and organized
- Assisted customers with product selection to ensure customer satisfaction
- Handled customer complaints and inquiries in a courteous and efficient manner
- Answered questions regarding store and merchandise
HOUSE CLEANER
Two Peas Cleaning Inc.
12.2020 - 09.2021
- Demonstrated ability to clean and maintain all areas of a home, including bedrooms, bathrooms, living rooms, and kitchens
- Ensured adherence to quality expectations and standards
- Reported any maintenance or safety issues to the appropriate personnel
FUNDRAISER
Public Outreach
09.2019 - 12.2020
- Answer questions and address concerns about the cause or donation process
- Gather personal information and process donations on the spot, often via tablets
- Build rapport with potential donors, establishing trust and credibility
- Track interactions and daily progress, reporting to a fundraising coordinator
- Achieve daily or weekly fundraising targets set by the organization
- Approached individuals directly in public spaces, malls, door to door, and streets to discuss our current charity
- Present key information about the charity, in an engaging and persuasive manner
Education
DIPLOMA, LEGAL ASSISTANT -
Bow Valley College
Calgary, AB02.2026
HIGH SCHOOL DIPLOMA -
James Fowler High School
Calgary, AB06.2019
Skills
- Effective Communication
- Improvisational Skills
- Attention to Detail
- Multitasking Abilities
- Teamwork and Collaboration
- Customer Service
- Organizational Skills
- Continuous Improvement
- Reliability
- Time Management
- Task Prioritization
Certification
- ProServe Certification
- ProTect Certification
- Anti-Money Laundering Certification
- Emergency First Aid & CPR/AED level C
- Security Services and Investigators Act Individual License
Timeline
SUPERVISOR
Rumble Boxing Studio
01.2022 - 01.2025
SALES ASSOCIATE
Zara
09.2021 - 01.2022
HOUSE CLEANER
Two Peas Cleaning Inc.
12.2020 - 09.2021
FUNDRAISER
Public Outreach
09.2019 - 12.2020
HIGH SCHOOL DIPLOMA -
James Fowler High School
- ProServe Certification
- ProTect Certification
- Anti-Money Laundering Certification
- Emergency First Aid & CPR/AED level C
- Security Services and Investigators Act Individual License
DIPLOMA, LEGAL ASSISTANT -
Bow Valley College
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