Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities.
Overview
9
9
years of professional experience
Work History
Assistant Manager/Scheduling Coordinator
Interpreter's Net
Cameron Park
09.2019 - Current
Coordinate training sessions for new employees and ongoing staff development.
Provide support in resolving hospital, staff, and interpreter inquiries and issues promptly.
Coordinate interpreter schedules to maximize efficiency and minimize conflicts.
Collaborate with medical staff to ensure smooth appointment flow.
Handle incoming calls and texts from interpreters regarding appointments or changes.
Maintain patient confidentiality in compliance with HIPAA regulations.
Manage interpreter scheduling, including cancellations and rescheduling requests.
Coordinate with hospitals to identify and implement process improvements in interpreter scheduling.
Processed medical documents for contracted interpreters to ensure hospital compliance.
Coordinate interview prospective interpreters to assess qualifications for hospital assignments and determine readiness for proficiency exams or existing eligibility at contracted hospitals.
Accounts Manager/Scheduling Coordinator
Interpreters Net
Cameron Park
06.2020 - 09.2023
Processed invoices for payment utilizing QuickBooks and other accounting software systems.
Managed accounts payable and receivable processes, including vendor payments and customer invoicing.
Generated 1099 forms for independent contractors in compliance with tax regulations.
Executed invoice payments via check and Zelle for timely transactions.
Scheduling Coordination (see current position).
Physical Therapy Aide
Sierra Orthopaedic & Athletic Rehabilitation
Placerville
09.2016 - 09.2019
Assisted physical therapists with patient care and treatment preparations.
Maintained cleanliness and organization of therapy rooms and equipment.
Coordinated patient schedules for therapy sessions and appointments.
Educated patients on exercises and proper use of therapeutic equipment.
Monitored patient progress and reported observations to therapists.
Education
Some College (No Degree) - General Studies (Medical)
Los Rios Community College
Sacramento, CA
Skills
Scheduling optimization
Excellent communication and relationship skills
Client relationship management
HIPAA compliance
Timeline
Accounts Manager/Scheduling Coordinator
Interpreters Net
06.2020 - 09.2023
Assistant Manager/Scheduling Coordinator
Interpreter's Net
09.2019 - Current
Physical Therapy Aide
Sierra Orthopaedic & Athletic Rehabilitation
09.2016 - 09.2019
Some College (No Degree) - General Studies (Medical)