Sydney Macmillan
Halifax,NS
Summary
Developed skills in event coordination and customer service within fast-paced catering environment, seeking to transition. Demonstrates efficiency in managing logistics and delivering high-quality service. Ready to leverage these transferable skills to contribute effectively in different professional setting.
A versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
6
6
years of professional experience
Work History
Caterer
RCR Hospitality Group
09.2024 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
Server/Host
The Berkeley Retirement Residences
12.2022 - 12.2024
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Developed strong relationships with residents and families, fostering trust and open communication.
Server
Joe's Emporium
08.2021 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Team Leader Manager
McDonald's Restaurant
08.2018 - 09.2020
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Parkview Education Centre
Bridgewater, NS06-2021
Skills
- Personable and friendly
- Problem-solving skills
- Adaptable to change
- Hospitality service expertise
- Memory retention
- Strong work ethic
- Service prioritization
- Performance improvement
Timeline
Caterer
RCR Hospitality Group
09.2024 - Current
Server/Host
The Berkeley Retirement Residences
12.2022 - 12.2024
Server
Joe's Emporium
08.2021 - 11.2022
Team Leader Manager
McDonald's Restaurant
08.2018 - 09.2020
High School Diploma -
Parkview Education Centre
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