Summary
Overview
Work History
Education
Skills
reference
Timeline
Generic

Sydney Mackow

Toronto,ON

Summary

Sociable employee dedicated to providing personal attention and commitment to all customers/clients. Friendly and motivated to set a positive energy and tone to the environment. Skilled at problem solving and providing leadership abilities to achieve and exceed expectations of clients, employees and the overall business as a whole. Dedicated to learning and improving knowledge.

Overview

3
3
years of professional experience

Work History

Server

Raes Bistro
Winnipeg, MB
01.2023 - 06.2023
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.

Server

Leopolds Tavern
Winnipeg, MB
01.2022 - 09.2022
  • Communicated kitchen staff to prepare for and serve customers.
  • Arranged place settings with napkins and tableware to prepare for guests.
  • Cleared tables and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Cart Girl (seasonal)

Pine Ridge Golf Club
Winnipeg, MB
05.2022 - 08.2023
  • Stocked beverage cart fully to engage in rounds on golf course.
  • Completes daily side work assigned by manager.
  • Effectively multitasked within fast-paced environment.
  • Greeted guests with friendliness and professionalism.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Effectively trained other employees

Server

JOEY Polo Park
Winnipeg , MB
07.2021 - 12.2021
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.

Server

Belfast Love
Toronto
09.2023 - Current
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Education

Bachelor of Journalism - Journalism

Toronto Metropolitan Univeristy
05-2027

High School Diploma -

St. Marys Academy
Winnipeg, MB
06.2021

Skills

  • Problem solving
  • Customer assistance
  • Communication
  • Adaptability
  • Leadership skills
  • Communication
  • Working collaboratively
  • Time management
  • Conflict resolution
  • Active listening

reference

  • Leopold's Tavern Supervisor - Marielle Gervais - (204)-510-3980

Timeline

Server

Belfast Love
09.2023 - Current

Server

Raes Bistro
01.2023 - 06.2023

Cart Girl (seasonal)

Pine Ridge Golf Club
05.2022 - 08.2023

Server

Leopolds Tavern
01.2022 - 09.2022

Server

JOEY Polo Park
07.2021 - 12.2021

Bachelor of Journalism - Journalism

Toronto Metropolitan Univeristy

High School Diploma -

St. Marys Academy

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Sydney Mackow