SYDNEY LOVITT
San Marcos
Summary
Detail-oriented and highly motivated student pursuing psychological science and criminal justice, with a strong interest in investigative work and analysis. Experienced in research, data collection, and problem-solving through academic projects and extracurricular activities. Adept at analyzing complex information, identifying key insights, and presenting findings clearly. Strong passion for justice and security, with a long-term goal of pursuing a career in federal law enforcement, specifically with agencies like the FBI. Known for critical thinking, excellent communication, and an unwavering commitment to confidentiality and ethics.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
Nordstrom Rack
11.2024 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- worked with Asset Protection to prevent theft and minimize shrinkage through vigilant monitoring of store activity
- Sat in on Asset Protection interviews.
Cashier
Nordstrom Rack
07.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
Polly's Pies Restaurant KFC
08.2022 - 06.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure
- Assisted servers with food delivery during peak hours to ensure timely service for all guests
Education
Bachelor of Science - Psychology And Criminal Justice
California State University, San Marcos
San Marcos, CA05.2027
High School Diploma -
Yorba Linda High School
Yorba Linda, CA06.2023
Skills
- Customer Service
- Shrink reduction
- Phone Etiquette
- Verbal Communication
- Leadership Development
- Problem Solving
- Detail-oriented
- Integrity and trustworthiness
- Team collaboration
Timeline
Merchandise Associate
Nordstrom Rack
11.2024 - Current
Cashier
Nordstrom Rack
07.2024 - 11.2024
Hostess
Polly's Pies Restaurant KFC
08.2022 - 06.2023
High School Diploma -
Yorba Linda High School
Bachelor of Science - Psychology And Criminal Justice
California State University, San Marcos
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