Sydney Ledbetter
Oakland
Summary
Adept at streamlining operations and enhancing security, I significantly improved stock accuracy at Costco and boosted customer satisfaction at CVS Pharmacy. With a knack for effective communication and reporting, my professional demeanor and adaptability have consistently upheld Mercedes Benz's standards. My leadership and organizational skills are complemented by a commitment to excellence and team collaboration.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
Work History
Import Guard
Mercedes Benz
09.2024 - Current
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Detected potential threats by closely observing behaviors, identifying suspicious activities, and promptly reporting incidents to supervisors or law enforcement.
- Collaborated with team members for seamless coordination, ensuring comprehensive coverage of all assigned areas.
- Maintained order during events with efficient crowd control techniques and clear communication with event staff.
Assistant Manager
CVS Pharmacy
01.2017 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Stock Manager
Costco
03.2021 - 02.2022
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
Education
Associate of Arts - Child Development
Alameda Community College
Alameda, CA06-2013
High School Diploma -
Mclymonds Highschool
Oakland, CA06-2008
Skills
- Verbal and written communication
- Reporting skills
- Punctuality
- Document preparation
- Professional demeanor
- Reliable and responsible
- Adaptable and flexible
- Team player
- Effective communication
Timeline
Import Guard
Mercedes Benz
09.2024 - Current
Stock Manager
Costco
03.2021 - 02.2022
Assistant Manager
CVS Pharmacy
01.2017 - 05.2022
Associate of Arts - Child Development
Alameda Community College
High School Diploma -
Mclymonds Highschool
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