Motivated individual with years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities.
Overview
6
6
years of professional experience
Work History
Assistant Manager
JMJD Leasing Co
Gardena
05.2021 - Current
Coordinated with other departments to ensure smooth flow of operations.
Completed day-to-day duties accurately and efficiently.
Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Customer Service Representative/Trainer Coordinator
The Spot Santa Ana
Santa Ana
10.2019 - 06.2021
Answered customer inquiries and provided accurate information regarding products and services.
Collected deposits or payments and arranged for billing.
Conferred with customers by telephone or in person to provide information about products or services and take orders.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
Education
High School Diploma -
Kearns High School
Kearns, UT
Skills
Product and Service Knowledge
Employee Performance Evaluations
Operations Management
Sales Monitoring
Staff training
Inventory management
Timeline
Assistant Manager
JMJD Leasing Co
05.2021 - Current
Customer Service Representative/Trainer Coordinator