Sydney Kayser
Barrie,ON
Summary
A recent Georgian College Business Marketing graduate looking to obtain the Alumni Engagement Associate position within Georgian College in which my outgoing social skills, customer service abilities, marketing experience, and passion towards enhancing community engagement can apply, and help the post secondary institution better their previous student's current college experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales and Marketing Intern
Accessibility Proffesionals
Barrie, ON
05.2024 - Current
- Gained expertise in operating the company's CRM, Dynamics 365, for adding and processing customer product orders
- Received extensive customer service and product training to maximize customer experience
- Conducting research to understand target audiences, market trends, and competitor analysis
- Understanding search engine optimization (SEO) techniques to improve website visibility and search engine marketing (SEM) strategies.
Server/Marketing Opinion
Pur and Simple - Breakfast and Lunch Restaurant
Barrie, ON
09.2023 - Current
- Greeting Guests, taking orders, delivering food and beverages and possessing a strong knowledge of the menu in a timely and organized fashion
- Helped to market this new breakfast establishment by providing social media tips to the owner and visiting local car dealerships to represent the company and hand out discounts
- Demonstrated ability to handle mulitple tasks at once, all while maintaining a strong level of professionalism and customer service.
GCSA Director
Georgian College
Barrie, ON
12.2023 - 05.2024
- Promoting upcoming student events around campus by setting up booths, handing out flyers around campus, and being readily available to answer questions to inquiring students
- Fostering a healthy campus community by encouraging student engagement
- Developed skills such as a better understanding of campus life, student needs, and how to better get involved with Georgian College.
Customer Service Representative
Georgian College
Barrie, ON
08.2023 - 05.2024
- Welcomes students and staff from Georgian College as they enter the Athletic Facility, assisting at the front desk
- Demonstrated proficiency in using company software like Rectrac for handling membership purchases and resolving issues
- Developed a strong understanding of Georgian College through regular student interactions and high impact on campus community
- Contributed marketing advice and creative strategies towards social media and online platforms to market the gym and attract new audiences.
Customer Service Representative
Home Cleaning and Property Management
Barrie, ON
04.2023 - 09.2023
- Works well in an office environment and remotely; helped to prepare invoices, taking and issuing cash and credit payments, filing
- Sold services to customers such as Home Cleaning, Handyman Repairs, Popcorn Ceiling Removal, and assisted with the property management division by checking in with short term rental clients, ensuring they are enjoying their stay, and providing them with any necessities they may need
- Provides quality assurance by having open communication with the customer throughout their selected service to ensure maximum customer satisfaction
- Operated social media platforms by posting updates to Instagram and Facebook regarding deals, company updates and event promotions.
Education
Business Marketing Co-op Program -
Georgian College Barrie
Barrie, ON04.2024
Child and Youth Care -
Georgian College Orillia
Orillia, ON04.2021
Skills
- Adobe Photoshop
- Adobe Illustrator
- Indesign
- Sales Presentations
- CRM Operation
- Excellent Customer Service
- Campus Engagement and Passion
- Sales strategy
Accomplishments
- Georgian College Work Study Program - April 2024
- Deans List - Academic year of 2023 & 2024
Certification
- Google Analytics Certification - April 2024
- TCPS 2 CORE-2022 (Course on Research Ethics) - FEB 2024
- Smart Serve - Sept 2023
- CPR/First Aid/AED - Aug 2023
- Health and Safety in the Workplace - Sept 2019
Timeline
Sales and Marketing Intern
Accessibility Proffesionals
05.2024 - Current
GCSA Director
Georgian College
12.2023 - 05.2024
Server/Marketing Opinion
Pur and Simple - Breakfast and Lunch Restaurant
09.2023 - Current
Customer Service Representative
Georgian College
08.2023 - 05.2024
Customer Service Representative
Home Cleaning and Property Management
04.2023 - 09.2023
Business Marketing Co-op Program -
Georgian College Barrie
Child and Youth Care -
Georgian College Orillia
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