Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

SYDNEY HOLMES

Peterborough,Canada

Summary

Adaptable professional with experience in coaching and customer service. Rapid learner with a strong work ethic, committed to supporting team success through effective communication and relationship-building. Proven problem-solver with skills in mentoring and client management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Gymnastics and Cheerleading Coach

Kawartha Gymnastics Club
Peterborough
01.2024 - Current
  • Promoted positive attitudes and good sportsmanship among athletes.
  • Developed and conducted weekly practice drills to enhance team performance in stunts, tumbling, jumps, cheers, and dance routines.
  • Mentored junior coaches, providing guidance on coaching strategies and athlete management.
  • Assessed athletes' performance regularly, providing constructive feedback for improvement.
  • Adapted coaching methods based on the individual needs of each athlete.
  • Communicated with parents regarding children's behaviour and progress in class.

Beverage Cart and Server

Mill Run Golf Club
Uxbridge
04.2022 - 08.2023
  • Operated cash register and POS system to accurately process customer orders.
  • Maintained compliance with alcohol sales and consumption regulations.
  • Developed expertise in menu items and ingredients for effective customer assistance.
  • Managed inventory and restocked beverage cart before and during shifts.
  • Set up and dismantled beverage cart efficiently at shift changes.
  • Served customers in the beverage cart, restaurant, members’ lounge, and events.

Supervisor of Marketplace

Frank’s Organic Garden
Aurora
10.2020 - 09.2021
  • Resolved customer complaints promptly through effective communication skills.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Trained new staff on store policies and procedures to ensure compliance.
  • Supervised grocery clerks, coordinating activities for efficient store operations.
  • Authorized payment transactions and managed merchandise returns.
  • Monitored cash registers, ensuring transaction accuracy and adherence to company standards.

Front Desk Receptionist and Coach

Evolution Gymnastics
03.2019 - 01.2021
  • Welcomed visitors professionally while juggling multiple responsibilities.
  • Processed payments and maintained accurate financial records at the front desk.
  • Delivered exceptional customer service to all clients.
  • Managed incoming calls, directing them to appropriate staff or documenting messages accurately.
  • Processed customer payments through cash and credit card transactions with precision.
  • Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
  • Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.

Education

Bachelor of Science - Kinesiology (Honours)

Peterborough, ON
Peterborough, ON
06-2025

Skills

  • POS
  • Experience with children
  • Emergency response
  • Effective communication
  • Problem-solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Conflict resolution

Certification

  • Smart Serve
  • Standard First Aid & CPR C
  • WHMIS
  • Vulnerable Sector Check
  • Respect in Workplace

Accomplishments

  • Leadership Award in 2020

References

References available upon request.

Timeline

Gymnastics and Cheerleading Coach

Kawartha Gymnastics Club
01.2024 - Current

Beverage Cart and Server

Mill Run Golf Club
04.2022 - 08.2023

Supervisor of Marketplace

Frank’s Organic Garden
10.2020 - 09.2021

Front Desk Receptionist and Coach

Evolution Gymnastics
03.2019 - 01.2021

Bachelor of Science - Kinesiology (Honours)

Peterborough, ON

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