Sydney Hernandez
The Chicken Koop
Downey
1
Language
5
years of professional experience
Proven in delivering exceptional customer service at The Chicken Koop, enhancing guest satisfaction through effective communication and multitasking. Skilled in fostering collaboration and maintaining operational efficiency, with a focus on safety and compliance. Adept at training and mentoring, ensuring seamless team performance and improved service quality.
Work History
Food Server / Shift Assistant
2 Years 7 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed food orders efficiently, ensuring timely delivery to guests.
- Collaborated with kitchen staff to ensure accurate meal preparations.
- Maintained cleanliness and organization of dining area throughout shifts.
- Adhered to health and safety regulations, promoting safe food handling practices.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Bartender
2 Months- Maintained cleanliness and organization of bar area to ensure compliance with health regulations.
- Collaborated with kitchen staff to coordinate timely service during high-volume events.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Volunteer
3 Years 3 Months- Assisted in patient intake processes, enhancing overall patient experience and operational efficiency.
- Collaborated with healthcare staff to ensure seamless communication and coordination of services.
- Supported administrative tasks, maintaining accurate records and ensuring compliance with hospital protocols.
- Trained new volunteers on procedures, fostering a collaborative environment and improving team performance.
Education
Bachelor of Science - Public Health
Skills
Good person to work with
Great social skills
Always being attentive
Good communication
Great Customer Support and service
Able to adapt to new environments
Great communication skills
Strong multitasking
Highly reliable
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Liaison
05.2026 - 07.2026Read More
Food Server / Shift Assistant
The Chicken Koop
01.2024 - CurrentRead More
Volunteer
PIH Health Hospital Downey
02.2021 - 05.2024Read More
California State University, Los Angeles
Bachelor of Science from Public Health
Read More