Sydney Hayward
Etobicoke,ON
Summary
Result-oriented professional experienced in managing insurance communications and policy documentation. Proven ability to support cross-departmental projects with a focus on data entry accuracy and regulatory compliance. Committed to continuous learning and skill enhancement in a dynamic organization that values initiative and collaboration.
Overview
4
4
years of professional experience
Work History
Claims Processor
Manion Wilkins
Etobicoke, Ontario
02.2026 - Current
- Processed and reviewed insurance claims, ensuring compliance and accuracy in all submissions.
- Identified discrepancies and potential fraud through thorough analysis of documentation.
- Streamlined workflows using specialized claims processing software for improved efficiency.
- Executed supplementary tasks to enhance team performance.
Correspondence Associate
Manion Wilkins
Etobicoke, Ontario
08.2025 - 02.2026
- Assisted members with insurance inquiries at reception, delivering prompt and accurate customer service.
- Coordinated information exchange between departments to ensure clarity and alignment.
- Worked with team members to streamline communication processes, enhancing overall workflow.
- Maintained up-to-date insurance provider information in internal software for accurate claims processing.
Seasonal Worker
Metrolinx Union Station
Toronto, ON
11.2022 - 03.2025
- Greeted customers warmly, contributing to a positive shopping experience.
- Adhered to customer service protocols, enhancing service consistency.
- Facilitated new employee training, streamlining onboarding process.
Die Cast Machine Operator
FCA Chrysler
Etobicoke, Ontario
06.2022 - 05.2024
- Removed finished products from machines and sorted rejected items to ensure compliance with grading standards.
- Packed finished products into boxes to optimize shipping and storage efficiency.
- Organized parts to enhance workspace organization and support productive operations.
Education
Diploma - Protection, Security And Investigations
Humber College
Toronto06-2025
Skills
- Claims processing
- Proficient in Excel
- Data entry
- Document control
- Attention to detail
- Workload management
- Multitasking
- Reliability
- Team collaboration
- Effective communication
Timeline
Claims Processor
Manion Wilkins
02.2026 - Current
Correspondence Associate
Manion Wilkins
08.2025 - 02.2026
Seasonal Worker
Metrolinx Union Station
11.2022 - 03.2025
Die Cast Machine Operator
FCA Chrysler
06.2022 - 05.2024
Diploma - Protection, Security And Investigations
Humber College