Sydney Glac
Erin,ON
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista and Customer Service Representative
Gather Cafe
09.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Health Promotion and Wellness Educator
University Of Guelph, Ontario
05.2023 - 08.2023
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Promoted available resources and connected individuals with services.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Developed and implemented health education programs to help individuals and communities improve health and well-being.
Customer Service Representative
Tin Roof Cafe
09.2019 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Research Assistant
Sheridan College - Davis Campus
01.2022 - 05.2022
- Performed statistical, qualitative, and quantitative analysis.
- Reviewed documents and data to identify trends and patterns.
- Created surveys and questionnaires to collect data for research projects.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
MoveU Health Promotion Coordinator
Sheridan College - Davis Campus
09.2020 - 04.2021
- Promoted available resources and connected individuals with services.
- Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.
- Developed and implemented health education programs to help individuals and communities improve health and well-being.
- Established and maintained partnerships with community organizations to promote health education programs.
- Implemented health promotion campaigns to raise awareness of health-related issues.
- Designed and conducted health education surveys to assess health needs and risk factors within communities.
Physiotherapist Assistant
Erin Physio And Fitness
09.2018 - 04.2019
- Improved patient mobility using passive and active therapeutic exercises.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Communicated with physicians to provide updates on patient care.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
Education
Masters of Public Health -
University of Guelph
Guelph, ON04.2024
Bachelor of Health Sciences - Kinesiology and Health Promotion
Sheridan Institute of Technology And Advanced Learning
Brampton, ON2022
Skills
- Program Development
- Material Preparation
- Knowledge Synthesis
- Data Collection
- Policy Analysis
- Knowledge Mobilization
Languages
English
Native or Bilingual
Certification
- SafeTalk (Suicide Prevention), Living Works - 2023
- ASIST (Suicide Intervention), Living Works - 2023
- (TCPS 2: CORE) Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans Course on Research Ethics, Government of Canada - 2021
- Infographic Design for Knowledge Mobilization: Research Impact Canada - 2023
- Positive Space Training: University of Guelph - 2023
- Principles of Belonging (Anti-Oppression and Anti-Racism): University of Guelph - 2023
Timeline
Barista and Customer Service Representative
Gather Cafe
09.2023 - Current
Health Promotion and Wellness Educator
University Of Guelph, Ontario
05.2023 - 08.2023
Research Assistant
Sheridan College - Davis Campus
01.2022 - 05.2022
MoveU Health Promotion Coordinator
Sheridan College - Davis Campus
09.2020 - 04.2021
Customer Service Representative
Tin Roof Cafe
09.2019 - 12.2022
Physiotherapist Assistant
Erin Physio And Fitness
09.2018 - 04.2019
Masters of Public Health -
University of Guelph
Bachelor of Health Sciences - Kinesiology and Health Promotion
Sheridan Institute of Technology And Advanced Learning