Sydney Edgson
Summary
Motivated, reliable individual who offers a strong work ethic and ambitious attitude. Personable and driven to learn and adapt to any experience or situation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/Supervisor/Office Administrator
Moxie's Bar & Grill
08.2021 - Current
- Enhanced customer satisfaction by providing efficient and friendly service to guests.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Daily Resturant cash out; allotting tips for payroll and confirming staff scheduling
Team Member
Tim Horton's
11.2020 - 05.2021
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Streamlined payment transactions for quicker service using cash registers and POS systems.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Sales Associate
The Bay
11.2018 - 04.2019
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Education
Business Management Diploma -
College of New Caledonia
Prince George, BC05.2025
High School Diploma -
DP Todd Secondary School
Prince George, BC06.2021
Skills
- Leadership abilities
- Customer service
- Staff training
- Continuous improvement
- Cash Handling
- Critical Thinking
Accomplishments
- Member or Canadian National Judo team
- Class 7 drivers license
- Former volunteer instructor at Prince George Judo Club
- Volunteer highway clean up
Certification
Serving it right
References
Available upon request
Timeline
Server/Supervisor/Office Administrator
Moxie's Bar & Grill
08.2021 - Current
Team Member
Tim Horton's
11.2020 - 05.2021
Sales Associate
The Bay
11.2018 - 04.2019
Business Management Diploma -
College of New Caledonia
High School Diploma -
DP Todd Secondary School
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