Sydney Duncan
Toronto,Canada
Summary
Esthetician with years of experience in enhancing client relationships and optimizing service efficiency through innovative techniques and personalized service. Demonstrates expertise in eyelash extensions and strong relationship building and organizational skills, contributing to increased client retention and sales. Passionate about advancing in the beauty industry by leveraging problem-solving abilities and professional communication to drive growth and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Esthetician
Lashes by Sydney
Fonthill
03.2018 - Current
- Builds strong client relationships to enhance repeat business and client satisfaction
- Ensures treatment rooms are stocked and sanitized, optimizing service efficiency
- Coordinates client appointments using scheduling software, improving workflow
- Recommends products tailored to client needs, boosting sales and client trust
- Boosted customer retention through personalized service, ensuring client satisfaction and fostering long-term relationships
- Partnered with estheticians to implement targeted marketing strategies, driving growth and expanding the client base
Beauty Consultant, Manager
Sephora
St Catherine's, ON
10.2016 - 01.2019
- Guided clients in selecting beauty products, enhancing sales and customer satisfaction
- Managed cash transactions and online orders, ensuring seamless service and accuracy
- Efficiently organized inventory, maintaining product availability and store presentation
- Facilitated smooth flow at checkout by supporting team members.
- Up to date with beauty trends
- Knowledge in makeup application and basic skincare
Education
Bachelor Of Arts - Child And Youth Studies
Brock University
St. CatharinesSkills
- Client consultation
- Professional Communication
- Appointment Scheduling
- Sales
- Upselling
- Retail Sales
- Customer Consultation
- Relationship building
- Organizational Skills
- Problem-solving
- Multitasking
- Time Management
- Attention to Detail
- Safety protocols
Certification
Lash Certified
Timeline
Esthetician
Lashes by Sydney
03.2018 - Current
Beauty Consultant, Manager
Sephora
10.2016 - 01.2019
Bachelor Of Arts - Child And Youth Studies
Brock University