Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
About Me
Languages
Websites
Timeline
Generic

Sydney Cook

Beaconsfield,Quebec

Summary

With a versatile background in service and volunteer roles, I am both adaptable and driven. Known for dynamic problem-solving skills, which help improve team performance and boost client satisfaction. I am now ready to bring my creativity and strong work ethic to support and grow within a professional team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Pigeon Club Cafe
Montreal, Quebec
10.2023 - Current
  • Communicated with clients to understand their needs and tailor event experiences accordingly.
  • Handled cash transactions and processed payments efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Managed customer inquiries and resolved concerns promptly.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Volunteer

Friendship Circle
Montreal, Quebec
11.2024 - 01.2027
  • Offered support and assistance to community members.
  • Attended weekly events, including singing circles and yoga classes with disabled individuals
  • Assisted coordinators in classroom management and participant engagement strategies.

Server

Tommy Cafe
Montreal, Quebec
06.2022 - 06.2023
  • Trained new employees on restaurant procedures and plating techniques.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Provided excellent customer service in a fast-paced café environment.

Receptionist

Olympia Performance
Montreal, Quebec
09.2022 - 12.2022
  • organized client subscriptions and payments
  • Cleaned gym and assisted customers with requests, answering questions to improve satisfaction
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Cashier

Uniprix
Montreal, Quebec
09.2020 - 09.2022
  • Processed customer transactions accurately and efficiently
  • Handled cash, credit, and lotto tickets while ensuring secure transactions.
  • Ensured compliance with health regulations and safety standards in daily operations.

Volunteer

Summit School
Montreal, Quebec
09.2020 - 12.2020
  • Organized educational activities for students with diverse learning needs.
  • Assisted teachers in classroom management and student engagement strategies.
  • Collaborated with staff to create inclusive learning environments for all students.
  • Participated in training sessions to improve volunteer effectiveness and collaboration skills.

Education

Marketing

Concordia University
Montreal
11-2026

Skills

  • Marketing strategies
  • Creative project design
  • Team collaboration
  • Project management

Accomplishments

  • Completed half-marathon
  • Raced in Redbull Raid touring ski event

Affiliations

  • Sketch artist and painter
  • Avid cyclist, pilates enthusiast and chef

Certification

  • Bronze cross
  • Red cross babysitting course

About Me

  • I am an artistic and driven marketer who thrives in team-focused environments. I bring big ideas and naturally step into leadership roles - whether it's by brainstorming ideas or refining final details of a project. Passionate about connecting with a brand in order to help inspire and make the brand stand out.

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Websites

Timeline

Volunteer

Friendship Circle
11.2024 - 01.2027

Server

Pigeon Club Cafe
10.2023 - Current

Receptionist

Olympia Performance
09.2022 - 12.2022

Server

Tommy Cafe
06.2022 - 06.2023

Cashier

Uniprix
09.2020 - 09.2022

Volunteer

Summit School
09.2020 - 12.2020

Marketing

Concordia University

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Sydney Cook