SYDNEY C. MARSHALL-MILLER
Fresno
Summary
I am a determined, detail-oriented, and dedicated individual with a great sense of organizational skills. Communication skills and an outgoing personality are attributes I possess and feel are essential to any professional environment. I am a self-starter and have a strong work ethic. I've been fortunate to have worked in many diverse environments and feel this has helped me immensely to learn strong leadership, teamwork skills, and customer service experience. Social skills and communication abilities are a necessity in any organization and I embrace that teamwork mentality is important to adapt to in any environment.
Overview
5
5
years of professional experience
Work History
Barista
Kuppa Joy Grand Cafe
12.2023 - Current
- Maintain a clean and organized workspace for optimal productivity and safety.
- Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
Sales Associate
Pum Bum Society
06.2022 - 01.2024
- Greet customers as they enter and exit the store
- Serves customers by helping them select products
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Direct customers by escorting them to racks and counters
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Administrative Assistant
RMK Engineering, Inc/ Valor Construction SJV
06.2019 - 08.2021
- Responsible for general office organization
- Filed permits, scheduled appointments
- Became an apprentice for C.A.D programming
- Answered multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.
Hostess/Server
Salsa's Cantina/Old Town Café
02.2021 - 06.2021
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Aid in all food/beverage orders
- Assist management and wait staff in all restaurant operations
- Perform essential customer service practices
- Answered customer questions about hours, seating, and menu information.
Education
Design and Architecture
California State University
Fresno, CA10.2024
High School Diploma -
Clovis West High School
Fresno, CA06.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Adaptive and creative
Notablehighlights
- Maintained honor roll in high school
- Dedicated to Cross-Country and Track & Field all four (4) years of high school
- Achieved several awards in sports in many categories
Timeline
Barista
Kuppa Joy Grand Cafe
12.2023 - Current
Sales Associate
Pum Bum Society
06.2022 - 01.2024
Hostess/Server
Salsa's Cantina/Old Town Café
02.2021 - 06.2021
Administrative Assistant
RMK Engineering, Inc/ Valor Construction SJV
06.2019 - 08.2021
Design and Architecture
California State University
High School Diploma -
Clovis West High School
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