Sydney Campbell
Fort McMurray,AB
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
12
12
years of professional experience
Work History
Tattoo Artist
Iridescent Collective
07.2023 - Current
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Kept areas neat and clean and equipment sanitized.
- Maintained schedule and kept appointment times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Maintained an organized client database for efficient appointment scheduling and tracking of completed artwork.
- Entrusted to handle confidential and sensitive situations in professional matter.
Scheduler/Planner
Diversified Transportation
09.2015 - 05.2023
- Schedule daily runs 48 hours in advance following provincial and federal hours of service laws, and a collective bargaining agreement.
- Schedule extra work based on drivers check off sheets and seniority
- Manage driver absences, including sick calls, short and long term disability, and WCB duties
- Build runs using the scheduling program HASTUS
- Tailored scheduling approaches to accommodate unexpected changes, minimizing impacts on project timelines and costs.
- Coordinated with multiple departments to ensure seamless project execution, reducing delays and increasing efficiency.
Dispatcher
Diversified Transportation
10.2013 - 10.2015
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
- Monitored vehicle locations to coordinate timely arrivals.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Education
No Degree - Visual Arts/Education
Keyano College
Fort McMurray, AB06-2013
High School Diploma -
Father Mercredi Community High School
Fort McMurray, AB06-2004
Skills
- Customer service
- Data entry
- Call center experience
- Computer proficiency
- Complaint handling
- Public art projects
- Layout design
Languages
English
Native or Bilingual
Timeline
Tattoo Artist
Iridescent Collective
07.2023 - Current
Scheduler/Planner
Diversified Transportation
09.2015 - 05.2023
Dispatcher
Diversified Transportation
10.2013 - 10.2015
No Degree - Visual Arts/Education
Keyano College
High School Diploma -
Father Mercredi Community High School
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