Summary
Overview
Work History
Education
Skills
Has been playing Co-Ed Softball and Womens Fast Pitch Softball for upwards of ten years.
Timeline
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Sydney Bennett

Coquitlam,BC

Summary

Proven to excel in high-volume environments, I significantly enhanced patient and customer experiences at Suter Brook Dental by mastering both reception and sterilization tasks. With expertise in appointment scheduling my ability to seamlessly multitask while ensuring precise data entry stands out.

Overview

8
8
years of professional experience

Work History

Dental Receptionist/Sterilization Tech

Suter Brook Dental
05.2022 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Calmly handle heavy phones and waiting room volumes
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Adept of interacting with patients in a way that displays professionalism, tact and sensitivity
  • Effectively managed all front desk tasks and procedures to ensure proper office work flow
  • Great communication skills between front and back of house
  • Promoted to Steri Tech/Assisant after a year and quickly learned how to flip rooms and physically keep appointments on time

Liquor Store Clerk/Server

John B Pub & Liquor Store
06.2016 - Current
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
  • Physically fit and ready to move cargo/product at any time.
  • Exceptional oral skills for communicating with customers and suppliers.

Education

High School Diploma -

Centennial Secondary School
Coquitlam, BC
06.2014

Skills

  • Phone and Email Etiquette
  • Data Entry
  • Excellent multitasking capability
  • Appointment Scheduling
  • Punctual and Reliable
  • Insurance Verification
  • Treatment room setup
  • HIPAA Compliance
  • Office Opening and Closing

Has been playing Co-Ed Softball and Womens Fast Pitch Softball for upwards of ten years.

Learning to work together as a team while also having tons of fun and maintaining a positive environment.

Timeline

Dental Receptionist/Sterilization Tech

Suter Brook Dental
05.2022 - Current

Liquor Store Clerk/Server

John B Pub & Liquor Store
06.2016 - Current

High School Diploma -

Centennial Secondary School

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Sydney Bennett