Sydney Barclay
Fredericton
Summary
Driven and detail-oriented Human Resources professional with a strong passion for talent management, employee engagement, and workplace culture development. Eager to apply my skills and expand my expertise within a dynamic HR team. Committed to fostering a positive and inclusive work environment through effective communication, collaboration, and a strong work ethic. Dedicated to continuous learning, professional development, and contributing to strategic HR initiatives that support organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Talent Acquisition Consultant
Dept. of Transport. and Infrastructure
09.2023 - Current
- Career Fair Coordination & Employer Branding – Organize and manage career fair logistics, represent the organization to prospective candidates, and collaborate with stakeholders to enhance employer branding and talent attraction.
- Confidential Data Management – Handle and protect sensitive personal and employment-related information while ensuring compliance with privacy policies and data security standards.
- Resume Screening & Candidate Assessment – Evaluate resumes, assess qualifications, and provide structured feedback to Human Resource Consultants to support hiring decisions.
- Compensation Analysis & Salary Benchmarking – Review candidate credentials, conduct preliminary salary assessments, and collaborate with HR Consultants and management to ensure competitive and equitable compensation practices.
- Employment Offer Administration – Draft and prepare a variety of offer letters, ensuring compliance with Department standards. This also includes all relevant documentation and forms for Senior Management approval.
- Interview Leadership & Talent Evaluation – Lead and support candidate interviews, ensuring structured assessments and alignment with hiring objectives.
- Recruitment Project Management – Spearhead and contribute to recruitment initiatives, enhancing efficiency, optimizing hiring processes, and supporting workforce planning strategies.
- Onboarding & Employee Integration – Facilitate seamless onboarding by preparing new hire documentation, coordinating first-day materials, and supporting with a smooth transition into the organization.
- Recruitment Analytics & Reporting – Prepare and analyze recruitment reports, tracking key hiring metrics such as vacancies, applicants and resumes received, and hiring timelines to inform data-driven decision-making.
- Job Posting & Advertisement Development – Draft and refine job advertisements, ensuring clarity, inclusivity, and alignment with organizational needs before managerial review and public posting.
- HR Technology & System Proficiency – Utilize Oracle Fusion and other HR systems to streamline recruitment workflows and maintain accurate records.
- Employee Onboarding & Commencement Processing – Oversee the initiation of new hires by ensuring accurate documentation, system enrollment, and seamless integration into organizational processes.
Administrative Assistant Student
SNB Property Assessment
06.2022 - 09.2023
- Database Management & Data Entry – Accurately inputting and maintaining property and individual information within internal information systems.
- Records Management & Document Filing – Systematically filing property records, ensuring proper organization and easy retrieval.
- File System Optimization – Relabeling, restructuring, and enhancing the filing system to improve efficiency and accessibility.
- Confidential Information Handling – Managing and safeguarding sensitive property and personal information in compliance with privacy and security policies.
- Document Organization & Workflow Coordination – Sorting and categorizing paperwork for streamlined processing and operational efficiency.
- Returned Mail Investigation & Resolution – Analyzing undelivered mail items, identifying root causes, and implementing corrective actions to ensure accurate record-keeping.
Guest Service Agent
Radisson Hotel and Suites
07.2021 - 06.2022
- Billing Resolution & Dispute Management – Investigated and resolved billing discrepancies promptly, maintaining professionalism and ensuring high customer satisfaction.
- Payment Processing & Financial Transactions – Collected deposits, fees, and payments while handling cash and card transactions with accuracy; reconciled daily financial reports to maintain balanced records.
- Personalized Guest Experience – Provided tailored recommendations for local attractions and dining options to enhance the guest experience and encourage repeat visits.
- Multichannel Guest Communication – Assisted guests with reservations, modifications, and cancellations through in-person interactions, phone calls, and email correspondence, ensuring seamless service.
- Confidential Information Handling – Managed and safeguarded sensitive guest data, including payment details and personal information, in compliance with privacy and security policies.
- Check-In & Check-Out Efficiency – Streamlined front desk operations to expedite check-ins and reduce wait times while ensuring accuracy in guest records.
- Hotel Operations & Cross-Department Coordination – Communicated guest room issues to housekeeping and maintenance teams, ensuring quick resolution and maintaining service standards.
- Guest Relations & Conflict Resolution – Addressed and resolved customer concerns professionally, ensuring guest satisfaction and fostering brand loyalty.
- Team Collaboration & Process Optimization – Worked closely with housekeeping and maintenance teams to ensure rooms were prepared on time and exceeded guest expectations.
- Loyalty & Relationship Building – Developed strong relationships with repeat guests, enhancing customer retention and driving return visits.
Education
BBA - Human Resources Management
University of New Brunswick
Fredericton, NB05-2023
Skills
- Responsible
- Dedicated
- Knowledge of MS Office
- Hardworking
- Fast learner
- Collaborative teamwork
- Computer skills
- Positive attitude
- Listening skills
- Punctual and reliable
- Writing and verbal communication
- Active learning
Accomplishments
Achieved a certification with the Chartered Professional in Human Resources (CPHR), up for renewal yearly.
Certification
CPHR New Brunswick
Languages
English
Native or Bilingual
Timeline
Talent Acquisition Consultant
Dept. of Transport. and Infrastructure
09.2023 - Current
Administrative Assistant Student
SNB Property Assessment
06.2022 - 09.2023
Guest Service Agent
Radisson Hotel and Suites
07.2021 - 06.2022
BBA - Human Resources Management
University of New Brunswick
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