Sydney Abbenante
Camarillo,CA
Summary
Professional client services expert driven by results. Proven ability to build strong client relationships and deliver exceptional service. Skilled in problem-solving, communication, and team collaboration. Adaptable to changing needs, ensuring consistent performance and client satisfaction.
Overview
8
8
years of professional experience
Work History
Sr. Leasing Consultant
Essex Property Trust
03.2023 - Current
- Conducted property tours for potential tenants, highlighting key features and amenities to effectively showcase the value of the property
- Utilized CRM software to track leads, follow up on inquiries, and maintain accurate records of prospect interactions
- Performed market research to stay updated on competitive rental rates in the area and made pricing recommendations accordingly
- Collaborated with the marketing team to develop effective advertising strategies that increased property visibility and attracted qualified leads
- Maintained thorough knowledge of local rental laws and regulations to ensure legal compliance during lease negotiations
- Managed approximately 30 incoming calls, emails, and SMS per day from future residents of up to 28 different communities.
Sales Development Representative
Medely
07.2022 - 03.2023
- Consistently exceeded monthly sales targets by 100% through effective lead generation and conversion strategies
- Conducted thorough research on industry trends, competitors, and target accounts to identify new business opportunities
- Delivered compelling product demonstrations to potential customers via webinars or onsite meetings, effectively communicating value propositions
- Provided ongoing support to the sales team by assisting with proposal creation, contract negotiations, and closing deals
Technical Sales Executive
ForaCare, Inc.
03.2019 - 07.2022
- Conducted product demonstrations and presentations to potential clients, effectively communicating features and benefits
- Provided exceptional customer service throughout the entire sales cycle to ensure high levels of customer satisfaction
- Participated in industry trade shows and conferences to generate leads and build brand awareness
- Trained new team members on sales techniques, product knowledge, and CRM usage for a seamless onboarding process
- Delivered persuasive sales presentations to key decision-makers, highlighting product features and benefits
- Negotiated contracts and pricing agreements with clients, ensuring profitability while meeting customer needs
- Analyzed competitors' products/services offerings and developed competitive strategies for differentiation in the marketplace
- Participated in regular sales meetings, providing insights into market trends, challenges faced by customers, etc
- Managed a large territory/geographical area effectively through strategic planning of client visits
- Resolved an average of 120 customer issues per month through active communication and dedicated research skills.
Client Service Representative
Veterinary Specialty and Emergency Center of Thousand Oaks
08.2019 - 04.2020
- Greeted and checked in clients, ensuring a warm and welcoming atmosphere
- Scheduled appointments for veterinarians, efficiently managing the appointment calendar
- Managed approximately 50 inbound phone calls per shift and addressed client inquiries regarding services, pricing, and availability in our schedule
- Managed client records and updated information accurately in the database system
- Assisted with patient check-ins by obtaining necessary medical history and documentation
- Processed payments for services rendered using cash, credit cards, or insurance claims
- Provided administrative support to veterinary staff by organizing files and maintaining office supplies inventory
- Effectively communicated with pet owners about test results or treatment plans as directed by veterinarians
- Provided compassionate care to animals by monitoring their health and behavior, ensuring their comfort and well-being
- Handled patient admissions and discharges efficiently, obtaining necessary information from pet owners and updating records accurately
- Aided in restraining animals during examinations or treatments to ensure the safety of both the animal and the veterinary staff
- Aided in euthanasia procedures with compassion while respecting the emotional needs of grieving pet owners
- Lifted heavy animals safely using proper lifting techniques without causing any harm to myself or the animal being handled
Overnight Kennel Attendant
Paw Hills Luxury Pet Hotel and Spa
01.2019 - 08.2019
- Administered medications as directed by veterinarians, ensuring accurate dosages and proper administration techniques
- Provided compassionate care to overnight animals by feeding them according to prescribed diets and monitoring their overall well-being
- Walked dogs multiple times per day to provide exercise opportunities while maintaining control over their behavior on leashes
- Bathed dogs using appropriate grooming techniques based on breed standards or specific medical conditions requiring special attention
- Cleaned animal kennels regularly to prevent odors and maintain a clean living space for pets awaiting adoption or treatment
- Managed inventory of supplies including food items, medication, cleaning agents, ensuring availability when needed
Production Supervisor
Applied Perceptions LLC
11.2017 - 03.2019
- Oversaw daily production operations, ensuring adherence to quality standards and meeting production targets
- Collaborated with cross-functional teams including engineering, maintenance, and quality assurance to resolve issues and optimize production flow
- Maintained accurate records of production output, downtime incidents, and employee attendance using ERP systems or spreadsheets
- Scheduled work assignments based on priorities while considering resource availability and skill sets within the team
- Supervised daily production operations, ensuring adherence to quality standards and safety protocols.
Education
High School Diploma -
Simi Valley High School
Simi Valley, CA06-2015
Timeline
Sr. Leasing Consultant
Essex Property Trust
03.2023 - Current
Sales Development Representative
Medely
07.2022 - 03.2023
Client Service Representative
Veterinary Specialty and Emergency Center of Thousand Oaks
08.2019 - 04.2020
Technical Sales Executive
ForaCare, Inc.
03.2019 - 07.2022
Overnight Kennel Attendant
Paw Hills Luxury Pet Hotel and Spa
01.2019 - 08.2019
Production Supervisor
Applied Perceptions LLC
11.2017 - 03.2019
High School Diploma -
Simi Valley High School