Syam Sundar Sundaresan
Ancaster,ON
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
KFC
12.2023 - 04.2024
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Team Member
KFC
12.2022 - 07.2023
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Greeted customers and answered questions regarding products and promotions
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Demonstrated ability to work quickly and accurately in high-pressure environments
- Cooked food according to recipes set by establishment
- Prepared large quantities of food items according to recipes or specific customer orders
- Stored and rotated food products properly, maintaining freshness
- Adhered to safety protocols at all times while preparing meals for customers.
Cook and Sales
The Bakewell
02.2022 - 11.2022
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers
- Greeted customers and answered questions regarding products and promotions
- Maintained cleanliness and organization of kitchen equipment, appliances, and utensils
- Demonstrated ability to work quickly and accurately in high-pressure environments
- Cooked food according to recipes set by establishment
- Prepared large quantities of food items according to recipes or specific customer orders
- Stored and rotated food products properly, maintaining freshness
- Adhered to safety protocols at all times while preparing meals for customers.
Chef
KFC restaurant
01.2021 - 12.2021
- Maintained high levels of cleanliness and organization within the kitchen environment
- Performed prep work such as chopping vegetables or marinating meats prior to service hours
- Labeled and stored raw food ingredients in appropriate storage room, walk-in refrigerator, or freezer
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas
- Instructed new staff in proper food preparation, food storage and use of kitchen equipment and utensils
- Adapted quickly when presented with changes in orders or unexpected requests from customers.
Education
Aeronautical engineering in aeronautics -
Dhanalekshmi sreenivasan college of engineering
10.2014
Skills
- Facility Cleaning
- Product Knowledge
- Money Handling
- Quality Standards
- Sales Expertise
- Inventory Control
- Supply Ordering
- Team Development
- Schedule oversight
References
References available upon request
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Tamil
Full Professional
Certification
- Certified shift manager, KFC - [Dec 2023-April 2024]
- Food handler certificate
Timeline
Shift Manager
KFC
12.2023 - 04.2024
Team Member
KFC
12.2022 - 07.2023
Cook and Sales
The Bakewell
02.2022 - 11.2022
Chef
KFC restaurant
01.2021 - 12.2021
Aeronautical engineering in aeronautics -
Dhanalekshmi sreenivasan college of engineering
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