Swini Sareen
Saint John,Canada
Summary
Dedicated and motivated university student with a strong passion for learning and a commitment to excellence. Seasoned Customer Associate with 4 years of experience dedicated to providing the highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
9
9
years of professional experience
Work History
Customer Service Associate
WALMART
06.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided training and support to new associates to help provide high-quality customer service.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Educational Assistant
BEE ME KIDZ
09.2022 - 12.2022
- Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes.
- Provided support to help students with special needs learn and grow.
Tutor
GYAN SAROVAR
04.2021 - 04.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Logistics Assistant
Sareen Opticals
04.2019 - 04.2022
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
Social Work Volunteer
Red Cross Foundation
04.2015 - 03.2021
- Planned and delivered numerous activities and special events.
- Gained knowledge and experience working with children in educational setting.
- Exhibited excellent communications and customer service relations skills.
- Developed communication strategies to promote charity events.
- Collaborated with local organizations to provide food baskets to families in need.
Education
Bachelor of Science - PYSCHOLOHY WITH SPECIALISATION IN NEUROSCIENCE
UNIVERSITY OF NEW BRUNSWICK
SAINT JOHN, NB10.2025
High School Diploma -
ST. CECILIA'S PUBLIC SCHOOL
NEW DELHI, NEW DELHI06.2021
Skills
- Team Collaboration
- Clerical Support
- Appointment Scheduling
- Regulatory Compliance
- Customer Support
- Customer Service
- Product Knowledge
- Guest Services
- Employee Management
Languages
ENGLISH
Full Professional
PUNJABI
Professional Working
Hindi
Native or Bilingual
References
WASIM SAMA, Customer Experience Department Manager, Walmart Supercenter, +1-506-898-3006, wasimsama4u@gmail.com
Timeline
Educational Assistant
BEE ME KIDZ
09.2022 - 12.2022
Customer Service Associate
WALMART
06.2022 - Current
Tutor
GYAN SAROVAR
04.2021 - 04.2022
Logistics Assistant
Sareen Opticals
04.2019 - 04.2022
Social Work Volunteer
Red Cross Foundation
04.2015 - 03.2021
Bachelor of Science - PYSCHOLOHY WITH SPECIALISATION IN NEUROSCIENCE
UNIVERSITY OF NEW BRUNSWICK
High School Diploma -
ST. CECILIA'S PUBLIC SCHOOL