Swetha Reddy Gurram
Richmond,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Seamstress
UP Windows And Company
10.2023 - Current
Warehouse Associate
Amazon
11.2023 - 01.2024
Seamstress
Window Works
10.2022 - 07.2023
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Collaborated with designers to create custom garments, accurately interpreting their creative visions into wearable pieces.
- Streamlined the production process by developing time-saving techniques for cutting, stitching, and finishing garments.
- Contributed to a positive work environment by maintaining open communication lines with colleagues and supervisors.
Warehouse Associate
Amazon
03.2023 - 06.2023
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
- Assisted in reducing product damage by properly handling and storing materials.
- Improved warehouse efficiency by streamlining inventory management processes.
Customer Service Representative
Legato Health Technologies
05.2021 - 06.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
Education
MBA - Business Administration
University Canada West
Vancouver, BC12.2023
Bachelor of Commerce - Computer Applications
Badruka College of Commerce And Arts
Hyderabad06.2021
Skills
- Budget Management
- Project Leadership
- Patterning Skills
- Inventory Maintenance
- Draping proficiency
- Data Entry
- Appointment Scheduling
- Receiving Support
- Customer Service
- Administrative Support
- Document Control
- Filing
- Office Administration
- Computer Proficiency
- Excel Spreadsheets
- Database Entry
- Time Management
Languages
English
Native or Bilingual
Telugu
Native or Bilingual
Hindi
Full Professional
Timeline
Warehouse Associate
Amazon
11.2023 - 01.2024
Seamstress
UP Windows And Company
10.2023 - Current
Warehouse Associate
Amazon
03.2023 - 06.2023
Seamstress
Window Works
10.2022 - 07.2023
Customer Service Representative
Legato Health Technologies
05.2021 - 06.2022
MBA - Business Administration
University Canada West
Bachelor of Commerce - Computer Applications
Badruka College of Commerce And Arts
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