Dynamic professional excelling in customer relations. Proven ability to enhance guest experiences through effective scheduling and relationship building. and demonstrating a strong commitment to excellence.
Overview
12
12
years of professional experience
Work History
Front Office Executive
Golkonda Resorts
08.2024 - 04.2025
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Assisted in resolving guest inquiries and complaints with professionalism and efficiency.
Coordinated scheduling of appointments and services for guests, enhancing overall experience.
Maintained accurate records of guest information and preferences to personalize services.
Testing Engineer
IqNxt Technologies
01.2013 - 02.2015
Developed and executed comprehensive test plans for software applications to ensure functionality and performance standards.
Identified, documented, and tracked software defects using industry-standard tools to enhance product quality.
Collaborated with cross-functional teams to define testing requirements and improve overall project deliverables.
Conducted regression testing to verify fixes and validate that new features met specified requirements.
Education
Master of Computer Applications - Computer Applications Development
Kakatiya University,Telangana,India
Paloncha,Telangana,India
06-2012
Skills
Scheduling and calendar management
Relationship building
Customer and client relations
Team player attitude
Timeline
Front Office Executive
Golkonda Resorts
08.2024 - 04.2025
Testing Engineer
IqNxt Technologies
01.2013 - 02.2015
Master of Computer Applications - Computer Applications Development
Receptionist at Odyssey Resorts - A Collection Of Minnesota's Finest ResortsReceptionist at Odyssey Resorts - A Collection Of Minnesota's Finest Resorts