Summary
Overview
Work History
Education
Skills
Timeline
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Swetha K

Brampton,ON

Summary

Self-motivated Data Analyst offering 5 years of leadership experience across various industries. Experience in data mining and statistical analysis. Excellent problem-solver with history automating processes and driving operational enhancements. Good at time management and organizational skills in various environments. Skilled in working under pressure and adapting to new situations and challenges to get best results.

Overview

5
5
years of professional experience

Work History

Technical Data Analyst

Util-Assist
Newmarket, ON
02.2022 - Current
  • Analyzed large datasets to identify trends, patterns and correlations for business insights.
  • Leveraged SQL queries to extract, transform and load data into databases.
  • Performed quality assurance testing on newly developed reporting solutions.
  • Defined KPIs based on collected data sources.
  • Integrated external APIs with internal systems for improved analytics capabilities.
  • Worked with internal teams to understand business needs and changing strategies.
  • Gathered requirements from stakeholders to design data models and reports.
  • Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
  • Interacted with non-technical stakeholders to deliver analyses and answer questions on deliverables.

Operational Data Analyst

Ryder Inc.
Etobicoke, ON
06.2021 - 02.2022
  • Gathered and analyzed data from various sources to identify trends in customer preferences.
  • Performed quality assurance tests on the accuracy of operational data.
  • Created detailed reports on the analysis of operations data using SQL queries, and Excel.
  • Provided technical support to other departments regarding their use of operational data.
  • Collaborated with cross-functional teams to develop strategies for improving operational efficiency through better utilization of available data resources.0
  • Audited internal data and processes to identify and manage initiatives, improving business performance.
  • Assisted in the development and implementation of new systems for managing operational data more effectively.
  • Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
  • Generated reports and obtained data to develop analytics on key performance and operational metrics.

Quality Assurance Analyst

Apolo Inc.
Brampton, ON
05.2019 - 06.2021
  • Conducted detailed analysis of business requirements and developed test plans to ensure quality assurance.
  • Identified and tracked software defects using bug tracking systems.
  • Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
  • Monitored production environment performance metrics for anomalies that could indicate quality issues.
  • Maintained up-to-date knowledge of industry standards related to software testing best practices.
  • Created, edited and updated project manuals and technical documentation used by entire QA team.
  • Managed onsite testing for customers as required by project's specifications.

Support Analyst

Util-Assist
Newmarket, ON
02.2019 - 05.2019
  • Conducted market research to identify trends and customer needs.
  • Analyzed large datasets using statistical methods and software programs.
  • Utilized visualization tools such as Tableau or Power BI to present findings.
  • Participated in regular meetings with management to assess and address issues and identify and implement improvements.
  • Investigated root causes of incidents reported by users in order to identify underlying problems that may have caused them.
  • Used data warehousing for data profiling to examine data available in existing databases.
  • Developed training materials and conducted training sessions for new users on the use of company software applications.

Education

Operations Management -

Fanshawe College Blvd
09.2018

Skills

  • Technical Analysis
  • Gap Analysis
  • Data Mapping
  • Data Validation
  • Data Visualization and Presentation
  • Data Analysis
  • Structured Query Language (SQL)
  • Power BI
  • SAP (Systems Applications and Products in Data Processing)
  • Visual Basic
  • Collection manager
  • Microsoft Excel
  • Microsoft SharePoint
  • Microsoft PowerPoint

Timeline

Technical Data Analyst

Util-Assist
02.2022 - Current

Operational Data Analyst

Ryder Inc.
06.2021 - 02.2022

Quality Assurance Analyst

Apolo Inc.
05.2019 - 06.2021

Support Analyst

Util-Assist
02.2019 - 05.2019

Operations Management -

Fanshawe College Blvd

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Swetha K