Summary
Overview
Work History
Education
Skills
Timeline
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Swetha Duvvuru

Oakville,ON

Summary

Accomplished and result-driven Quality Assurance Professional with over 12 years of design, business analysis, system integration, solution design, development, testing and delivery experience. Experienced in all phases of project delivery. 8+ years of Experience in Functional Testing & GUI Technology projects from End 2 End program implementations for globally diversified companies in energy & utilities, mining and telecommunication industry. Key Qualifications Expertise to work in a fast-paced environment and multiple projects in parallel. Have Fair understanding of Smart Metering Entity and the Meter Data Management and Repository (MDM/R) design objectives, requirements, functions. Have Strong functional knowledge on the administrative functions of Conservation and Demand Management Information Solution (CDM-IS) system such as CDM Plan Management, Measures Management, Settlements and Reporting Sound knowledge of various supply chain process areas including production planning, batch manufacturing, material management, work management, finance and human resources. Highly adept at developing Test strategies & Test Plans. Ability to multi-task, prioritize and co-ordinate activities while dealing with a high-volume workload. Proficient in creating QA Work Breakdown Structure for team members by components to managing QA teams, including resource allocation, capacity planning and performance assessments. Understand the testers and indulge positive spirit in the team to achieve the project goals on time in spite of challenges. Managed and trained offshore QA teams in different offshore locations that eventually reduced QA testing time and efforts. Expertise in Component, Functional, Integration, Regression, Database and User Acceptance Testing. Fair experience in Automation Testing using Katalon Recorder Expertise in designing and execution of robust test cases to ensure that system meets business requirements and design specifications. Expert knowledge in using Test Management Tool - HP- Quality Center, HP-ALM, JIRA/Zephyr for generating Defect reports, Test Metrics etc. Lead defect management process and root cause analysis. Good Experience in Oracle, PL/SQL queries for data validation Expertise in SAP MII & JAVA User Interface Development Strong analytical and problem-solving techniques. Excellent interpersonal and communication skills. Ability to work independently and as part of a team.

Overview

17
17
years of professional experience

Work History

Test Lead

Accenture, Canada
05.2017 - Current
  • Managing both agile and waterfall testing activities in parallel without any escalations
  • Responsible for the creation of detailed test plans of SIT/SAT, UAT & Market Trials for each workstream
  • Responsible for the creation of Project Test Plans
  • Responsible for test management and defect management in JIRA/Zephyr
  • Responsible for the JIRA set-up from testing point of view and train the test teams on test case execution and defect logging process
  • Responsible for Walkthrough of SIT and UAT test cases with IT and business teams and obtain sign-off by ensuring that test cases have 100% test coverage
  • Hold triage meetings and Reviewing defect changes with developers to determine all code is working as per the business requirement and host defect triage meetings
  • Working as a liaison between business and Development teams
  • Responsible for creation of Test Summary report and demonstrated the status of testing on weekly basis to clients
  • Verify if there might be any delays in achieving the schedule and hold discussions with testers to figure out the issues that they may be facing and Prepare risk mitigation plans if in case any delays are foreseen
  • Actively involved in identifying/analyzing/proposing the requirements to enhance the product quality.

Test Lead

Accenture, Canada
09.2017 - 05.2019
  • Managing multiple work stream related testing activities in parallel without any escalations
  • Coordinated Order of Magnitude (OOM) for new projects and provided QA team estimations to project management for approval
  • Provided Testing Methodology and best practices for all phases of testing in the project
  • Responsible for the development of CDMIS test strategy which includes 5 workstreams(CDM Plan, Retrofit, APIs, Reported Results & Settlements)
  • Responsible for the development of detailed test plans for SIT/SAT, UAT & Market Trails per each workstream by initiating the test planning activities for test case design and encourage the team to hold review meetings and ensure that the review comments are incorporated
  • Responsible for end to end project testing effort, reporting and escalation
  • Identifying Business cases, scenarios and review functional test cases for the requirements prepared by IT & Business teams
  • Preparation and execution of SIT/SAT test cases based on the Functional Requirements (BRD, FRD & TSD)
  • Responsible for Walkthrough of SIT and UAT test cases with IT and business teams and obtain sign-off and Ensured 100% Test coverage for all the test requirements
  • Prepared reusable template to upload the test cases into JIRA/Zephyr and demonstrated the test case upload process to different test teams
  • Worked closely with Development and Infrastructure teams to ensure that environments are set up and ready for test execution and Also to set-up the test data and identifying the required test roles for test case executions
  • Performed functional testing and regression testing for each workstream
  • Ready API has been used to execute the SIT/SAT test cases for APIs
  • Monitor the test progress during the test execution cycle by constantly assessing the work assigned to each of the resources and re-balance or re-allocate them as required
  • Ensured Entry and Exit Criteria for all testing phases are met
  • Provided adequate support to Business team during UAT for technical guidance and analysis
  • Supported LDC testing during the Market Participant Trails(70 LDCs) for technical guidance and root cause analysis for the issues logged during testing
  • Coordinating with Solution and Business teams for QA sign-offs during SIT/SAT, UAT & Market Trials test phases
  • Responsible for maintaining the test cases, test requirements and defects in JIRA/Zephyr and host the defect triage meetings for each test phase
  • Trained team members on JIRA/API testing and provided constant feedback to improve performance
  • Responsible for creation of Test Summary report and demonstrated the status of testing on weekly basis to clients
  • Verify if there might be any delays in achieving the schedule and hold discussions with testers to figure out the issues that they may be facing and Prepare risk mitigation plans if in case any delays are foreseen
  • Hold meetings within the test team to make sure everyone is aware of what the other fellow team members are doing
  • Actively involved in identifying/analyzing/proposing the requirements post UAT/Market Trials to enhance the product quality
  • Adopted to the REST API Tools which is new to SIT/SAT team and successfully completed the testing with in the project timelines by self-learning the technical skills required and trained the testers to execute current assignment / project with minimal KT from client-side IT team
  • Actively involved in the Go-Live Cutover(Release) activities in production.

Test Lead

Accenture, Canada
01.2017 - 08.2017
  • Responsible for contribution of test schedule for SIT
  • Creation of Test Strategy and Testing Risk Assessment
  • Involved in Business Review Sessions and contributed to Suitability analysis of Technical specifications and Business Requirements from testing perspective
  • Worked closely with Development and Infrastructure teams to ensure that environments are set up and ready for test execution
  • Responsible for Smoke, Functional, Integration and Regression Testing
  • Responsible for Walkthrough of SIT and UAT test cases with technology and business teams and obtain sign-off
  • Co-ordination of offshore QA teams for reviewing test cases, test scenarios, test results and ensure testing is completed within the planned timelines
  • Responsible for creation of Test Summary report and demonstrated the status of testing on weekly basis to clients
  • Responsible for preparation of traceability matrix and ensured 100% Test coverage for all the requirements
  • Extensively used Jira for Defect Triage Meetings and Test Management.

Test Lead

Accenture, India, Canada
10.2010 - 12.2016
  • Responsible for QA Release management on multiple applications/ Projects in different Geographical Locations – America/Australia/Canada/South Africa/India in parallel
  • Responsible for end to end project testing effort, reporting and escalation
  • Adhered to standard testing practices by implementing best practices, techniques & methods
  • Involved in the Test Strategy / Test plan Creation for Releases
  • Involved in Business Review Sessions and contributed to Suitability analysis of SRD, BRD from testing perspective
  • Identifying Business cases, scenarios and reviewed test cases for the requirements prepared by onshore and offshore testers based on the Functional Requirements (BRD, FRD & TSD)
  • Test Data Management coordination for SIT and UAT
  • Created Test Environment User Guidelines and Test Level Assessment templates
  • Responsible for Walkthrough of SIT and UAT test cases with tech and business teams and obtain sign-off
  • Responsible for maintaining the test cases, test requirements in HP Quality Center - ALM
  • Used SAP MII tool extensively for functional testing and Ensured Entry and Exit Criteria are met
  • Responsible for Daily SIT and UAT Status and Defect Meetings with technical and business resources
  • Provided adequate support to Business team during UAT for technical guidance and analysis
  • Responsible for Smoke, Functional, Integration and Regression Testing
  • Reviewing defect changes with developers to determine all code is working as per the business requirement
  • Coordinating with Implementation teams and providing QA sign-offs
  • Effectively communicated between the test team (onshore & offshore), onsite team, management and the customer
  • Reporting and Tracking of Bugs through HP Quality Centre
  • Also responsible for maintaining HP QC for adding new Testers, Leads, Business Analysts, Developers
  • Preparation of Traceability Matrix, Effort Estimation, QA Training metrics etc
  • Actively involved in the Go-Live Cutover activities.

SAP MII Technical Lead

Accenture, India
06.2008 - 09.2010
  • Responsible for various deliverables from plan through to deploy, collaborated with clients, 3rd party vendors and teams across the globe
  • Involved in defining the functional and technical requirements
  • Specialized in the areas of batch configuration, sales order creation, and production order creation
  • Proactively identifies risks during remedial maintenance, upgrade, and enhancement work presenting contingency options and guidance on the best approach to complete the effort
  • Supported various stages of testing includes Functional, Integration, Regression and User Acceptance Testing
  • Ability to multi-task, prioritize and co-ordinate activities while dealing with a high-volume workload
  • Managed and trained offshore teams in different offshore locations that eventually reduced efforts
  • Developed complex PP-PI interfaces using which involve complex BLS transactions and custom action blocks
  • Developed complex GUI screens using JQuery, JavaScript and HTML
  • Worked extensively on SQL
  • Has good working knowledge in manufacturing execution systems (MES).

SAP MII Senior Developer

Accenture, India
11.2007 - 05.2008
  • Prepared technical document based on the functional requirements document provided by the client
  • Developed interfaces using IDOC mechanism and documented it in detail to be used by other MII resources as a reference
  • Established self as an expert on the project for the DWM integration as well as SAP MII generation of IDOCS (a very new area where few people have skills)
  • Used customized action blocks like PDF and FTP file server
  • Used IRPT’s, JAVASCRIPT and CSS for GUI
  • Deployed the project manually into different environments and made the set up
  • Created and executed Unit and Integration Test Scripts
  • Played key role in various stages of testing which includes Integration, UAT and Actual Cut Over.

Java Developer

Accenture, India
05.2007 - 11.2007
  • Interacted with the clients from off-shore to get sign-offs for the project deliverables and planned work allocation to offshore for the Releases
  • Worked on Core JAVA, Servlets, JSP's & Web Services
  • Created design document, sequence diagrams
  • Created and executed unit test cases
  • Sound understanding on SQL scripts and functions.

Subject Matter Expert for Production Support Team

Accenture, Canada
  • Provide Root Cause Analysis as an SME in triaging the production issues
  • Test Post Go-Live improvements/enhancements in QA before handing it over to Business team
  • Working as a liaison between Business and Production Support Team.

Education

Bachelor of Technology in Computer Science & Engineering -

Sri Venkateswara University

Skills

  • Expertise in working in a fast-paced environment and multiple projects in parallel
  • Understanding of Smart Metering Entity and Meter Data Management and Repository (MDM/R) design objectives, requirements, functions
  • Functional knowledge of administrative functions of Conservation and Demand Management Information Solution (CDM-IS) system
  • Knowledge of various supply chain process areas including production planning, batch manufacturing, material management, work management, finance, and human resources
  • Developing test strategies and test plans
  • Ability to multi-task, prioritize, and coordinate activities
  • Creating QA Work Breakdown Structure for team members
  • Managing and training offshore QA teams
  • Expertise in Component, Functional, Integration, Regression, Database, and User Acceptance Testing
  • Experience in Automation Testing using Katalon Recorder
  • Designing and executing robust test cases
  • Knowledge of Test Management Tools such as HP-Quality Center, HP-ALM, JIRA/Zephyr
  • Lead defect management process and root cause analysis
  • Experience in Oracle and PL/SQL queries for data validation
  • Expertise in SAP MII and JAVA User Interface Development
  • Strong analytical and problem-solving skills
  • Excellent interpersonal and communication skills
  • Ability to work independently and as part of a team

Timeline

Test Lead

Accenture, Canada
09.2017 - 05.2019

Test Lead

Accenture, Canada
05.2017 - Current

Test Lead

Accenture, Canada
01.2017 - 08.2017

Test Lead

Accenture, India, Canada
10.2010 - 12.2016

SAP MII Technical Lead

Accenture, India
06.2008 - 09.2010

SAP MII Senior Developer

Accenture, India
11.2007 - 05.2008

Java Developer

Accenture, India
05.2007 - 11.2007

Subject Matter Expert for Production Support Team

Accenture, Canada

Bachelor of Technology in Computer Science & Engineering -

Sri Venkateswara University

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Swetha Duvvuru