SWETA VAGHELA
Brampton,ON
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Pantaloons
Gandhinagar, Gujarat
03.2023 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
Store Associate
Reliance Mall
Ahmedabad, Gujarat,India
09.2022 - 02.2023
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
Education
Associate of Science -
Kadi Sarva Vishavidhyalaya
Gandhinagar, India08-2021
Skills
- Adaptive team player
- Positive and professional
- Customer consulting
- Good listener
- Positive Attitude
- Stock management
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual
Timeline
Customer Service Representative
Pantaloons
03.2023 - 07.2024
Store Associate
Reliance Mall
09.2022 - 02.2023
Associate of Science -
Kadi Sarva Vishavidhyalaya
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