Sweta Thapa
Vancouver,Canada
Summary
Dynamic and dedicated food and beverage professional with extensive experience. Proven ability to deliver exceptional customer service and efficiently manage POS systems in high-volume environments. Resourceful team player with strong communication skills, committed to enhancing guest experiences and ensuring operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banquet Server
Surrey Banquet Hall
Surrey, Canada
12.2024 - Current
- Provided food and beverage service for large-scale events, weddings, and corporate gatherings
- Assisted in event setup, serving, and post-event clean-up
- Ensured high standards of hospitality and customer satisfaction
- Worked efficiently in a team environment to maintain seamless banquet operations
Food and Beverage Attendant
BC Place
Vancouver, Canada
12.2024 - Current
- Excellent food and beverage service during events
- Ensured exceptional customer service in a high volume environment
- Operated POS systems and managed cash transactions efficiently
Contract Service Attendant (Grizzly App)
Multiple Venues
Vancouver, Canada
12.2024 - Current
- Worked flexible contract-based service attendant roles at multiple venues, including stadiums, concert halls, and event centers
- Provided high-quality food and beverage service while adapting to different work environments
- Ensured excellent customer service and upheld venue standards in high-paced event settings
- Managed POS transactions, cash handling, and inventory support across various locations
Food and Beverage Associate
Hotel Timila
Kathmandu, Nepal
11.2022 - 09.2024
- Excellent food & beverage service skills
- Customer service and communication skills
- POS system, managed cash transactions
Club Attendant
Kathmandu Marriott Hotel
Kathmandu, Nepal
10.2021 - 05.2022
- Administration and inventory management
- Food and beverage service with excellent sales and customer handling skills
- Telephone handling and POS system handling
- Business center and concierge duties
Management Trainee – Hostess
Aloft hotel
Kathmandu, Nepal
11.2019 - 03.2020
- Reservation and cash management through POS system
- Food and beverage service and excellent customer service skills
- Telephone handling and administrative duties
Management Trainee – F&B and FO
Kathmandu Marriott Hotel
Kathmandu, Nepal
04.2019 - 10.2019
- Proficient in FO and F&B POS system
- Menu knowledge and sales techniques
Education
Master’s - Business Administration (MBA)
University Canada West
03.2025
Bachelor of hotel management -
Tribhuvan University
01.2021
Skills
- Resourceful
- Responsible
- Reliable
- Adaptable
- Efficient
- Dedicated
- Detail-oriented
- Willing to learn
- Proficient in POS systems
- Cash handling
- Strong customer service
- Communication skills
- Ability to thrive in high-volume environments
- Ability to thrive in fast-paced environments
- Effective multitasking
- Problem-solving
- Teamwork
Certification
Serving It Right Certificate
Timeline
Banquet Server
Surrey Banquet Hall
12.2024 - Current
Food and Beverage Attendant
BC Place
12.2024 - Current
Contract Service Attendant (Grizzly App)
Multiple Venues
12.2024 - Current
Food and Beverage Associate
Hotel Timila
11.2022 - 09.2024
Club Attendant
Kathmandu Marriott Hotel
10.2021 - 05.2022
Management Trainee – Hostess
Aloft hotel
11.2019 - 03.2020
Management Trainee – F&B and FO
Kathmandu Marriott Hotel
04.2019 - 10.2019
Master’s - Business Administration (MBA)
University Canada West
Bachelor of hotel management -
Tribhuvan University
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