Sweta Singh Rajput
Mississauga,Canada
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilises strong organisational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator - Medical Administration
GCS Medical college and Hospital
07.2022 - 03.2024
- Ensuring smooth day-to-day operations.
- Customer service, Ensuring Customer/patient satisfaction, Data Management, Scheduling and Planning surgeries, Conflict resolution, Financial counselling.
Care Coordinator- Patient Care
Shalby Multispecialty Hospitals
08.2021 - 06.2022
- Operations Management
- Ensuring Customer/Patient satisfaction
- Billing services, Financial counselling
- Data Management
- Front-desk administration
Patient Care Coordinator
HCG Hospitals
09.2019 - 06.2021
- Ensuring patient satisfaction
- Ensuring smooth Coordination with patient and relatives about treatment and services(Care Coordination)
- Handling other administrative task and documentation
Front desk receptionist
Keshav Medical Hospital
11.2017 - 08.2019
- Billing services
- Insurance formalities
- Scheduling and Planning appointments with physician doctor
- Ensuring Patient satisfaction
- Data Management and Front Desk Management.
Education
Post-Graduate Diploma - Mental Health And Substance Use
Conestoga College Institute of Technology And Advanced Learning
Milton, ON08-2025
Post-graduate diploma - Health and Social System Navigation
Conestoga College
Milton, Ontario12.2024
Bachelors of Dental Surgery - undefined
NPDCH
Visnagar, Gujarat05.2017
Skills
- Administrative Task Co-ordination
- Patient care/Elderly care
- Empathy and Compassion
- Teamwork
- Time Management
- Effective Communication
- Conflict Resolution
- Microsoft office (Outlook, excel, word, powerpoint presentation)
LANGUAGES
English: Fluent
Gujarati: Fluent
Hindi: Fluent
Timeline
Patient Care Coordinator - Medical Administration
GCS Medical college and Hospital
07.2022 - 03.2024
Care Coordinator- Patient Care
Shalby Multispecialty Hospitals
08.2021 - 06.2022
Patient Care Coordinator
HCG Hospitals
09.2019 - 06.2021
Front desk receptionist
Keshav Medical Hospital
11.2017 - 08.2019
Post-graduate diploma - Health and Social System Navigation
Conestoga College
Bachelors of Dental Surgery - undefined
NPDCH
Post-Graduate Diploma - Mental Health And Substance Use
Conestoga College Institute of Technology And Advanced Learning
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