Sweta Savant
Cambridge,ONTARIO
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
IVenus Apple Store
2017.06 - 2022.07
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
MBA - Marketing
Semcom College
Vallabh Vidyanagar, Gujarat12.2015
Bachelors in Computer Applications - Information And Communication Technology
Veer Narmad South Gujarat University
Surat, Gujarat06.2013
Skills
- Market Research
- Guest Relations
- Sales Trends
- Cash Register Operation
- Money Handling
- Adapt to Diverse Groups
- Social Perceptiveness
- Dispute Mediation
- Verbal Communication
- Excellent People Skills
- Time Management
- Multitasking Strengths
- Product Promotion
Timeline
Sales Associate
IVenus Apple Store
2017.06 - 2022.07
MBA - Marketing
Semcom College
Bachelors in Computer Applications - Information And Communication Technology
Veer Narmad South Gujarat University
Similar Profiles
CHANDAN BARAICHANDAN BARAI
Store Manager at Ivenus Apple StoreStore Manager at Ivenus Apple Store
Kalpesh ThakorKalpesh Thakor
Operations Leader at iVenus, Apple Premium ResellerOperations Leader at iVenus, Apple Premium Reseller
Osheena JainOsheena Jain
Sales and Tech Associate at Apple Store (Jump+)Sales and Tech Associate at Apple Store (Jump+)