Sweta Bapodra
North Bay,Ontario
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Receptionist
The Empire Living Centre Inc.
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance as they enter our Retirement Home.
- Provide assistance and/or direct, as necessary, to the appropriate person in order that they may be helped in a timely and efficient manner.
- Enter payroll into a spreadsheet and code accounts payable.
- Responsible for all cash sales including daily and monthly reconciliation.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Maintain confidentiality.
- Answered phones promptly and directed incoming calls to the correct offices.
Dietary Aide
Empire Living Centre Inc.
09.2022 - Current
- Serve food to residents observing special diet restrictions and outlining departmental procedures
- Perform kitchen clean-up duties Set up serving carts and meal trays Keep the work area clean, dry, and free of hazardous equipment and supplies, etc
- Follow company policies and procedures including fire and safety programs.
Food Service Supervisor
Subway
05.2022 - Current
- Organize, plan, and oversee every part of the business
- Provide instruction and guidance to all food service personnel.
- Maintain inventory levels to make sure they are sufficient to meet operation needs, Daily data entry into the computer aid in maintaining monthly inventories.
- Handling customer issues that might escalate and require a supervisor for management
- Ensure compliance with health and safety regulations.
- Established and managed team schedules and shift assignments.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Sandwich Artist
Subway
10.2021 - 04.2022
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Research Associate
Safety and Analytical Research Center LLP
02.2019 - 11.2020
- Maintain quality documentation
- Keep track of quality training attended by staff
- Work closely with the human resources team
- Manage day-to-day activities of The GLP QA department and carry out responsibilities in accordance with organization policies and regulatory guidelines
- To ensure compliance with the existing QA System and GLP by inspection of all studies performed thus enduring the quality and integrity of studies
- Review SOPs for compliance with the Principles of GLP
- Inspect study plan, report, and amendment
- Schedule and perform study, process, and facility-based inspections.
Education
Post-Graduate Certificate - Health Care Administration
Canadore College
2023
Post-Graduate Certificate - Functional Genomics and Clinical Consultation
Canadore College
2022
Masters in Science - Biotechnology
CHARUSAT University
2018
Bachelors of Science - Biotechnology
Saurashtra University
2016
Higher Secondary School Certificate -
All
2013
Secondary School Certificate -
All
2011
Skills
- Cloud-Based File Organization
- Data Inputting
- Manage Files
- Patient Information Collection
- Office Administration
- Organization Skills
- Documentation
- HIPAA and Safety Requirements
- Scheduling
- Microsoft Office
- Office Management Software
Accomplishments
- Project Title –“Development of Constructed wetland – Microbial Fuel Cell (CW-MFC) system for eco-electrogenic treatment of dye industry wastewater” Level –Post Graduate Semester – IV, 2018
- Project Title –“To study the various growth parameters for optimizing the growth cycle of Trichoderma spp Introduction” Level – Summer Internship at Cadila Pharmaceutical Ltd., 2017
- Project Title –“Isolation, Characterization & Optimization of Protease Producing Bacteria from Different Water & Soil Samples & Partial Purification of Protease Enzyme” Level – Under Graduate Semester –VI, 2016
Training
1) National workshop on “OECD Principles of GLP” at Ahmedabad, August 20th – 22nd 2018 organized by GSBTM & DST by Dr. P.V.Mohanan
2) Training under Industrial Biotech Training Programme – State government-sponsored hands-on training program at Safety and Analytical Research Center LLP – Ahmedabad, Gujarat during the period of July 2018 to January 2019.
Certification
1) The Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS 2: CORE 2022)
Timeline
Receptionist
The Empire Living Centre Inc.
05.2023 - Current
Dietary Aide
Empire Living Centre Inc.
09.2022 - Current
Food Service Supervisor
Subway
05.2022 - Current
Sandwich Artist
Subway
10.2021 - 04.2022
Research Associate
Safety and Analytical Research Center LLP
02.2019 - 11.2020
Post-Graduate Certificate - Health Care Administration
Canadore College
Post-Graduate Certificate - Functional Genomics and Clinical Consultation
Canadore College
Masters in Science - Biotechnology
CHARUSAT University
Bachelors of Science - Biotechnology
Saurashtra University
Higher Secondary School Certificate -
All
Secondary School Certificate -
All
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