Sweety Das Gupta
Vancouver,Canada
Summary
Detail-oriented and motivated professional with experience in management, supervision, and customer service within the restaurant and microfinance sectors. Skilled in team leadership, client relations, and financial operations. Adept at ensuring quality service, maintaining efficiency, and achieving organizational goals. Passionate about continuous learning and committed to contributing to a dynamic Canadian organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Mr. Greek Donair Kabab
10.2025 - Current
- Supervise daily restaurant operations.
- Hire, solve problems, and motivate staff.
- Coordinate daily operations and communication among other branches.
- Manage budgets, sales, and expenses.
- Handle inventory and supplier orders.
- Prepare reports and communicate with the owner.
Supervisor
Mr. Greek Donair Kabab
01.2025 - 09.2025
- Design mentorship programs to help junior staff.
- Train and guide team members.
- Check food quality and safety standards.
- Build relationships with local suppliers, farms, and small producers.
- Create dynamic pricing strategies for slow hours or special occasions.
- Report daily updates to the manager.
Customer Service & Cashier
Mr. Greek Donair Kabab
05.2024 - 12.2024
- Show cultural sensitivity when serving customers.
- Prepare and cook food following recipes.
- Handle cash, credit, and debit payments accurately.
- Keep kitchen and checkout areas clean.
- Work with the team to ensure fast, efficient service.
- Balance the cash register and assist in menu planning.
Microfinance Officer
Shakti Foundation
02.2022 - 09.2023
- Identify and recruit eligible clients for microfinance programs.
- Conduct group meetings and explain loan terms.
- Collect savings and loan repayments.
- Monitor clients’ businesses and provide guidance.
- Prepare regular reports and ensure loan policy compliance.
- Support women entrepreneurs and promote inclusion.
Credit Officer
Shakti Foundation
07.2020 - 02.2022
- Evaluate loan applications and assess client creditworthiness.
- Approve or recommend loans after financial review.
- Monitor overdue accounts and recover loans.
- Keep accurate records and prepare credit reports.
- Ensure compliance with organizational credit policies.
Education
Master of Business Administration - Finance
University Canada West
Vancouver, Canada10-2025
Bachelor of Social Science - Sociology
Women's College
Chittagong05-2020
Higher Secondary Certificate - Science
Girls' College
Chittagong08-2015
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with a vast knowledge of visualization, document formatting, Template creation and mail merge Skilled in creating impactful presentations as well as real-time reporting to enhance productivity and team collaboration
- Great knowledge in the financial sector, such as financial analysis, budgeting, and credit assessment, with hands-on experience in microfinance operations Strong ability to manage client portfolios, evaluate risks, and ensure accurate financial reporting
- Team Leadership & Staff Supervision
- Customer Service & Cash Handling
- Ensure Food Quality & Safety Management
- Committed to empowering women through financial education
- Strong understanding of social behaviour and community development
- Microfinance & Credit Operations
- Data Entry & RecoDesign dynamic pricing strategies for slow hours or special occasionsDesign dynamic pricing strategies for slow hours or special occasionsrd Management
- Problem-Solving & great public Communication skills
- Strategic & Analytical Thinking power
LANGUAGE SKILLS
English – Fluent
Full Professional
French – B1 Level
Professional Working
Certification
- TEF exam Certificate by le Français Des Affaires (B1 Levels) — October 2025
- Food Safe Level 1 — Valid until September 2030 (authorized by Vancouver Coastal Health)
- Certified Digital Marketing (Issued by Digital Marketing Institute) — August 2024
- Introduction to Sustainable Finance (Issued by UNITAR) — January 2025
- Security Worker Licence — Valid until April 2026 (Authorization of Province of BC)
EXTRA-CURRICULAR ACTIVITIES
Back in my home country, I actively volunteer with Red Crescent Bangladesh, supporting blood donation programs and senior community initiatives. Participated in university debating competitions as a team leader. I am very enthusiastic to meet new people and communicate with them.
Timeline
Manager
Mr. Greek Donair Kabab
10.2025 - Current
Supervisor
Mr. Greek Donair Kabab
01.2025 - 09.2025
Customer Service & Cashier
Mr. Greek Donair Kabab
05.2024 - 12.2024
Microfinance Officer
Shakti Foundation
02.2022 - 09.2023
Credit Officer
Shakti Foundation
07.2020 - 02.2022
Master of Business Administration - Finance
University Canada West
Bachelor of Social Science - Sociology
Women's College
Higher Secondary Certificate - Science
Girls' College