Swayam Sagar
Edmonton,AB
Summary
Proven track record in enhancing team efficiency and customer satisfaction at Tim Hortons, showcasing strong leadership and customer service skills. Excelled in upselling at Metro Wholesale, significantly expanding the customer base. Adept in money handling and problem-solving, consistently achieving results beyond expectations.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Hortons
10.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Sales Representative
Metro Wholesale
12.2022 - 05.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Bachelor of Science - Computing Science
University of Alberta
Edmonton, AB09.2027
High School Diploma -
High School Diploma
India04.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Leadership Qualities
- Money Handling
Languages
English
Professional Working
Timeline
Team Member
Tim Hortons
10.2023 - Current
Sales Representative
Metro Wholesale
12.2022 - 05.2023
Bachelor of Science - Computing Science
University of Alberta
High School Diploma -
High School Diploma
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