Swati Verma

• Administered Jira, Jira service management optimized workflows, automation rules, and created custom dynamic forms.
• Delivered user support, training, and troubleshooting for Jira and reporting.
• Created custom dashboards and reports to track project progress.
• Set up Jira for large-scale projects, ensuring alignment with needs.
• Utilized SharePoint, Confluence, and Bitbucket for improved collaboration.
• Managing resource planning in Gantt Pro and project scheduling in MS Project.
• Defined and documented JIRA requirements and project management.

• Administered and configured Jira and Jira Service Management (JSM) for project management and issue tracking.
• Administering Xray and bitbucket for testing environment.
• Set up Jira for large-scale projects, ensuring alignment with needs.
• Created custom dashboards and reports to track project progress.
• Provided user support, training, and troubleshooting for Jira and reporting.

Jira admin-cloud

• User management, project configuration, issue management, plugin management, performance monitoring, security management, backup and recovery, user support and training, customization and automation rules, Workflow development, permission configurations schemes, custom fields configuration schemes, screen configurations schemes, notification scheme, stakeholder communication, dashboard creation, automated filters creation (JQL), documenting changes in confluence and staying updated with Atlassian ecosystem changes.
• Performed tooling integration of Xray and Ceptah with Atlassian Jira end-to-end using API and Webhooks.
• Managing action logs, issues register, risk register, and change log in Jira to track project risks and changes in Jira.
• Delivering Jira and Confluence training to the team and project manager.
• Continuous communication and collaboration with stakeholder and providing updates through Jira dashboards, filters, JQL or reports.
• Jira Plugin: Clockworkfree, X-ray, Easy-BI, Ceptah, Timesheet Tracking, GTJ.

Scrum Master (Servant-Leadership)

• Leading Agile ceremonies, coaching the Scrum Team and Product Owner, removing impediments, fostering collaboration and prioritizing the backlog.
• Improving team efficiency through SAFe, Agile, and Scrum methodologies.
• Developing project schedules in MS Project, aligned with PMBOK, facilitating timeline forecasting for various periods.

Principal Consultant - Jira/Jira Align

• Performed tooling integration of Atlassian Jira Align with Atlassian Jira end-to-end using API. Migration from Jira to Jira Align.
• Assisting and training clients for different projects in implementing and optimizing Jira
  Align to improve their portfolio management, program management, and product
  delivery processes.
• Partner with Atlassian University for courses and certification as well as providing
  training to the client.

Project Manager

• Scoping and developing Business Cases (following Greenbook), Project timelines,
  charters, Business Presentations, project schedulers, issue trackers, risk trackers,
  decision matrices, cost-effective Commercial, economic, and Financial Models.
• Researching and recommending procurement routes for NHS and Scottish Court by
  developing cost-effective commercial and financial models according to healthcare real
  estate strategies,

Jira Admin Cloud

• Project configurations, facilitate issue tracking, integrate Jira with real estate tools, automate tasks, generate reports, ensure data security, provide training and support, and drive continuous improvement.
• Weekly reporting in the Jira dashboard and filters.

Project Manager

• Managing projects on Mobile Apps and performing project management activities according to PMBOK.
• Understanding business priorities and changing them to the technology product; working as a liaison between the Product Owner and Scrum Team.
• Collaborating and coordinating with Sales, Marketing Teams, Delivery Teams, Product
  Teams, RND Teams, and Testing team for product finalization from inception to closure.
• Facilitating Agile/Scrum Ceremonies.

Jira Admin Cloud

• User account management, project setup, issue tracking, tool integration, automation, reporting, security, training, Dashboard, filters, API, and process enhancement.
• Developing policies and guidelines for Design Reviews, Code Reviews, and Employees
  Rewards.
• Perform the capacity planning in Jira and help teams estimate the work effort.

Jira Admin Server/On-Premise

• Migration on Server/Onpremise to cloud.
• Development of workflow for each project and teams.
• Perform routine maintenance tasks such as backups, upgrades, and performance tuning
  to keep Jira running smoothly.
• Jira documentation and training.
• Scrum Master
• Leading the team of Scrum Masters.
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Provides a single point of contact for projects and leads the team's efforts toward
  continuous improvement.