SWATI MALIK
MILTON
Summary
Experienced manager with expert team leadership, planning and organizational skills. Extra ordinary management skills and the ability to equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager- Food Safety and Quality Assurance
Fresh Start Foods Canada
01.2015 - Current
- Responsible for understanding all applicable food safety regulations (international, national, provincial and local) and assuring the operations meets all regulations
- Worked closely with regulatory agencies to ensure all the requirements are met
- Leading product safety, quality assurance and quality control functions of various categories of perishable food products including fresh cut fruits and vegetables, produce, ready to eat meal kits and ethnic foods etc.
- Proactively identifying and mitigating potential food safety risks
- Leading a team of food safety professionals to ensure compliance with certification requirements
- Implemented policies and protocols verifying product safety and quality of product received from suppliers into the distribution chain, resulting in improvements in quality, reduction in waste and cost savings
- Participated in joint projects with many suppliers to improve food safety and traceability
- Looking after the implementation of the GFSI standards across many facilities and ensuring ongoing compliance and maintenance of certifications
- Representing as the company's primary contact with the Canadian Food Inspection Agency in dealing with food safety recalls, and the withdrawal of potentially unsafe food from the supply chain to mitigate food safety risks to consumers
- Leading a team of Food Safety/Quality Assurance specialists responsible for audits of food manufacturing facilities
- Trained and mentored several food safety professionals in the auditing of food manufacturing sites, HACCP, product specifications, and product safety
- Collaborated with the Product Development team with key inputs for the continuous improvement of food safety and quality.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Quality Assurance Team Lead
Maple Leaf Consumer Foods
11.2012 - 10.2013
- Coordinated hold and release of raw material, products in process and finished products
- Prepared HACCP analysis report and reported the areas not meeting the quality standards and suggested ways to change and improve the current system
- Conducted audits, issued corrective actions and communicated regularly with CFIA inspectors
- Trained and instructed team members regarding many elements of the GFSI standards
- Analyzed the laboratory results and investigated in case of non-compliant results
- Coordinated and led federal inspections and other audits
- Updated programs and made sure they comply with the GFSI standards
- Participated in six sigma projects
- Reviewed and monitored deviations to aid in training and prevention strategies
- Investigated consumer complaints
- Resolved quality and food safety issues regarding raw material and final products
- Interacted with CFIA Inspectors.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
Quality Assurance/ New Product Development Manager
Aggarwal Food Manufacturing Center
09.2009 - 01.2012
- Worked to maintain and improve on the quality, legality and safety of all the products and processes
- Conducted sensory evaluations of the products and guided the manufacturing team
- Responsible for meeting and exceeding customer requirements and effectively communicating with customers as requested
- Validated raw materials, formulations and processes
- Planned, organized, directed, assigned and reviewed various QA activities in the facility
- Organized and participated in food safety and sanitation meetings, town hall meetings and other management meetings
- Prepared food safety documentation and presented it for audits
- Managed and ensured proper documentation for cleaning schedule and other sanitation programs
- Updated and maintained existing documentation to ensure it was technically accurate and conformed to the corporate style
- Conducted supplier audits, co-manufacture audits, and warehouse audits
- Led Food Safety Management HACCP meetings and various other meetings
- Responsible for reporting the food safety and quality issues, corrective actions, and preventive measures to the plant management team and Corporate Food Safety & Quality Assurance team.
Education
Master of Science -
Biotechnology
Skills
- FOOD SAFETY
- GFSI
- QUALITY ASSURANCE AND CONTROL
- MICROBIOLOGY
- REGULATORY COMPLAINCE
- CONFLICT RESOLUTION
- EMPOWERING EMPLOYEES
- EFFECTIVE COLLABORATION
Certification
- Certified auditor of various GFSI standards
- Certified in HACCP and PCQI
- SQF Internal Auditor
- Six Sigma Certified by Maple Leaf Consumer Foods
- Certified professional in nutrition, dietetics and food safety
- Certified professional in holistic care
References
References available on request
Timeline
Manager- Food Safety and Quality Assurance
Fresh Start Foods Canada
01.2015 - Current
Quality Assurance Team Lead
Maple Leaf Consumer Foods
11.2012 - 10.2013
Quality Assurance/ New Product Development Manager
Aggarwal Food Manufacturing Center
09.2009 - 01.2012
Master of Science -
Biotechnology
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