Swastika Khadka
North York,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Store Associate
Bhatbhateni Supermarket
06.2021 - 08.2023
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Stocker
Metro Grocery Store
04.2019 - 05.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much 25 pounds.
Education
High School Diploma - Business Management
Jyoti Academy
Kathmandu, Nepal08.2022
Skills
- Customer Service
- Product Display
- Shipment Processing
- Payment Processing
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Store Associate
Bhatbhateni Supermarket
06.2021 - 08.2023
Stocker
Metro Grocery Store
04.2019 - 05.2021
High School Diploma - Business Management
Jyoti Academy
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