Swastika Kandel
Student
London,ON
Summary
A competent individual with exceptional social competence, analytical abilities, excel in fast- paced working environment with good interacting ability in ways that contribute to effective working relationships and the achievement of goals and flexibility to work a variety of hours which may include days, evenings and weekends.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Barista
Himalayan Java
Kathmandu, Nepal
03.2022 - 07.2022
- Recommended products based on solid understanding of individual customer needs and preferences.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Cashier
Big Mart
Chitwan, Nepal
08.2021 - 11.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Managed over 200 calls per day.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Advanced Diploma - Architectural And Building Technology
Fanshawe College
1001 Fanshawe College Blvd WB 09.2022 - 04.2026
Skills
Coffee machinery
Excellent communication skills
Friendliness
Money handling
Time management
Computer skills
Collaboration and Team work skills
Customer Service Skills
Fast paced work
Accomplishments
- Served individually made coffee drinks to over 150 customers daily.
- Received Employee of the month 3x for excellent service and interpersonal skills.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Advanced Diploma - Architectural And Building Technology
Fanshawe College
09.2022 - 04.2026
Barista
Himalayan Java
03.2022 - 07.2022
Cashier
Big Mart
08.2021 - 11.2021