Summary
Overview
Work History
Education
Skills
Certification
Availability
Languages
Timeline
Generic

SWARNA PARUTHIKKATTU GEORGE

Kamloops,Canada

Summary

Dynamic professional looking for a part-time or full-time job with a proven track record at A&W Canada, excelling in kitchen operations and customer satisfaction. Skilled in kitchen sanitation and complaint resolution, I thrive in high-pressure environments, ensuring food quality and safety. Adept at managing teams and fostering client relationships, I drive success through effective communication and strategic problem-solving.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Kitchen Crew (Morning & Graveyards)

A&W CANADA
Kamloops, Canada
04.2024 - Current
  • Prepared and cooked food items in accordance with A&W's quality standards, ensuring speed and consistency
  • Managed kitchen operations during graveyard shifts, maintaining cleanliness
  • Maintained a clean and sanitized kitchen environment, adhering to all food safety regulations
  • Collaborated with team members to handle high-pressure situations, especially during busy late-night hours
  • Operated kitchen equipment such as grills, fryers, and ovens, following safety protocols and maintenance guidelines
  • Ensured timely and efficient service during late-night hours, contributing to a high level of customer satisfaction
  • Monitored inventory levels and assisted in restocking supplies to ensure smooth operations during off-peak hours

Sales Associate (Retail - Sales Manager)

Eon Print Solutions LLC
Dubai, UAE
03.2016 - 11.2023
  • Team Management: Leading and managing a team of sales associates, setting sales targets, and ensuring they are met or exceeded
  • Sales Strategies: Developing and implementing sales strategies to drive revenue and meet company goals
  • Customer Service: Ensuring high-quality customer service standards are maintained to enhance customer satisfaction and retention
  • Inventory Management: Monitoring and managing inventory levels, ensuring products are adequately stocked, and overseeing merchandising and displays
  • Relationship Building: Building and maintaining relationships with suppliers, vendors, and key stakeholders to ensure a consistent supply of products and favorable terms
  • Adherence to Policies: Ensuring compliance with company policies, procedures, and industry regulations

Customer Support Admin

Dealgun.com
Kochi, India
09.2015 - 10.2015
  • Solve issues and provide info
  • Handle complaints and record interactions
  • Escalate complex problems
  • Follow up and share feedback
  • Adhere to guidelines

Sr. Business Development Manager

Servista
Kochi, India
01.2015 - 08.2015
  • Finding new business opportunities
  • Build relationships and closes deals
  • Developing growth strategies
  • Conducts market research

Officer - Customer Care

JRG-Inditrade Ltd
Kochi, India
01.2013 - 01.2015
  • Assist clients with inquiries and accounts
  • Resolves trading-related issues
  • Facilitates transactions and provides information
  • Handles complaints and ensures compliance

General Clerk / Cashier

Ashis Super Mercato.
Kochi, India
05.2012 - 12.2012
  • Cash Handling: Processing transactions and managing cash registers
  • Customer Transactions: Assisting customers with purchases and payments
  • Record Keeping: Maintaining transaction records and receipts
  • Inventory Management: Tracking stock levels and restocking products
  • Assisting Customers: Providing information and support to customers
  • Ensuring Accuracy: Counting money and balancing cash registers

Administrative Assistant

Poladans Education Consultancy
Kochi, India
05.2010 - 04.2012
  • Assists in recruitment and onboarding
  • Manages employee records and benefits
  • Handles timekeeping and policies
  • Supports HR activities and responds to inquiries

Education

BBA - PBD in HR

Thompson Rivers University
Kamloops, BC
04.2026

Bachelor of Arts - English Literature

MG University
Kochi, Kerala
03.2010

Skills

  • Client Relationship Management
  • Staff Management
  • Adaptability
  • Data Entry
  • Complaint Resolution
  • Organizational Skills
  • Order Processing
  • Customer Assistance
  • Cash Management
  • Inventory / Spreadsheet Development
  • Stock Replenishment
  • Sales Techniques
  • Payment Processing
  • Kitchen sanitation
  • Quality assurance
  • Safety management
  • Kitchen organization
  • Food quality standards
  • Food safety measures

Certification

  • Serving It Right

Availability

6am - 12pm & Overnight Shifts, 6am - 4pm & Overnight shifts, 6am - 12pm & Overnight Shifts, 6am - 3pm & Overnight Shifts, 6am - 4pm & Overnight Shifts, Full Time, Full Time Monday: 6am - 12pm & Overnight Shifts Tuesday: 6am - 4pm & Overnight shifts Wednesday: 6am - 12pm & Overnight Shifts Thursday: 6am - 3pm & Overnight Shifts Friday: 6am - 4pm & Overnight Shifts Saturday: Full Time Sunday: Full Time

Languages

English
Professional
Hindi
Professional
Malayalam
Native/ Bilingual
Tamil
Limited

Timeline

Kitchen Crew (Morning & Graveyards)

A&W CANADA
04.2024 - Current

Sales Associate (Retail - Sales Manager)

Eon Print Solutions LLC
03.2016 - 11.2023

Customer Support Admin

Dealgun.com
09.2015 - 10.2015

Sr. Business Development Manager

Servista
01.2015 - 08.2015

Officer - Customer Care

JRG-Inditrade Ltd
01.2013 - 01.2015

General Clerk / Cashier

Ashis Super Mercato.
05.2012 - 12.2012

Administrative Assistant

Poladans Education Consultancy
05.2010 - 04.2012

BBA - PBD in HR

Thompson Rivers University

Bachelor of Arts - English Literature

MG University
SWARNA PARUTHIKKATTU GEORGE