Swarna Kalepu
Montreal
Summary
Hybrid technologist with 15+ years of experience in e-Trading technology, infrastructure, and software applications.
Proven expertise in providing technical support, troubleshooting complex systems, and ensuring seamless operations in mission-critical environments.
Extensive knowledge of trade life cycles, market participants, and trading venues across multiple asset classes.
Adept at managing cross-functional teams, implementing process improvements, and delivering high-quality technical solutions. Strong background in Fintech, Capital markets and Trading systems with hands-on experience in cloud environments, containerization, and messaging systems.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
DRW
02.2023 - Current
- Conduct end-to-end testing (integration, functionality, stress testing) for web applications and CPP execution stacks used by macro and news trading desks
- Debug and resolve production issues, including network, infrastructure, exchange connectivity, and deployment pipeline challenges
- Mentor and supervise QA personnel, ensuring high-quality deliverables and adherence to best practices
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
Trading Support Specialist
DRW
06.2019 - 01.2023
- Provided technical support for news flow and trading systems, ensuring 100% uptime for mission-critical applications
- Liaised with exchanges (CME Globex, Eurex, ICE), vendors (Sova, Instinet), clearers (ABN, SocGen), and development teams to resolve trade and IT issues
- Conducted QA for software upgrades, post-trade flow validation, and exchange dress rehearsals
- Debugged order discrepancies, network outages, and infrastructure issues, ensuring seamless trading operations
- Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
- Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
- Collaborated with development team to report bugs and suggest improvements, leading to more reliable software releases.
- Reduced downtime by proactively identifying and addressing system vulnerabilities before they impacted users.
Transformation Analyst and IT Project Manager
BNP Paribas
05.2018 - 06.2019
- Implemented real-time monitoring for applications, infrastructure, databases, and middleware using ITRS Geneos
- Built APIs, utilities, and scripts to automate support team activities, improving efficiency and reducing manual errors
- Led infrastructure migration to private cloud and ensured Windows 10 compatibility for end-user applications
- Conducted CyberArk reporting and audits, collaborating with IT production and security teams to ensure compliance
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Tradeplant Engineer / BA/QA Analyst
Bank of America Merrill Lynch
04.2007 - 04.2018
- Provided Level 1/2/3 support for traders, end-users, and exchanges, ensuring prompt resolution of pre-trade, live, and post-trade issues
- Conducted latency monitoring, capacity planning, and application release management for high-frequency trading systems
- Led Agile projects, capturing business requirements, and delivering solutions for regulatory upgrades, exchange onboarding, and hardware refreshes
- Automated manual processes, reducing errors and enhancing system reliability
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
Education
Bachelor of Technology - Electrical And Electronics
Jawaharlal Nehru Technological University (JNTU)
Hyderabad, India01.2006
Skills
- UNIX, RHEL, WINDOWS
- Shell Scripting, Perl, Python
- SQL
- ITRS Geneos, Autosys
- TibcoEMS, RabbitMQ, Redis
- FIX 42
- WireShark, Grafana, Splunk, Kefka, Elasticsearch
- VMware, Git, TeamCity, Subversion, Chef, Terraform
- ITSM Remedy, ServiceNow, Wrike
- Private cloud migration, Containerization
- Latency monitoring, Capacity planning
- SharePoint, Wiki, Jira
Certification
- Redhat Certified Engineer
- ITIL V3 Certified
- Bank of America Certifications: Risk and Compliance, Capital Markets, Business Analysis
- IELTS CEFR Level C1
Accomplishments
- Implemented trading strategies based on scheduled and unscheduled news, leveraging Bloomberg, Dow Jones, and web scraping.
- Upgraded market access applications to comply with MiFID2 regulations, ensuring seamless connectivity to European trading venues.
- Successfully onboarded sponsored access, co-located, and proximity systems in EMEA.
- Led a full hardware refresh and decommissioned legacy systems, resulting in significant cost savings.
- Designed an in-house tool (TiPToP) to standardize the development-to-production workflow for trading applications.
Transferrable skills
- Technical Support Expertise: 15+ years of experience providing technical support for mission-critical trading systems and Fintech applications.
- Capital Markets Knowledge: Deep understanding of trade life cycles, market participants, and trading venues across multiple asset classes.
- Complex Systems: Hands-on experience with cloud environments, containerization, messaging systems (TibcoEMS, RabbitMQ), and databases.
- Process Improvement: Proven track record of automating processes, building APIs, and implementing monitoring tools to enhance efficiency.
- Stakeholder Management: Extensive experience liaising with exchanges, vendors, clearers, and development teams to ensure seamless operations.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Timeline
Quality Assurance Specialist
DRW
02.2023 - Current
Trading Support Specialist
DRW
06.2019 - 01.2023
Transformation Analyst and IT Project Manager
BNP Paribas
05.2018 - 06.2019
Tradeplant Engineer / BA/QA Analyst
Bank of America Merrill Lynch
04.2007 - 04.2018
Bachelor of Technology - Electrical And Electronics
Jawaharlal Nehru Technological University (JNTU)
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