Swaran Devi
Edmonton,Canada
Summary
Dedicated and detail-oriented professional with extensive experience in food service, customer care, and team supervision. Proven ability to deliver high-quality service while adhering to health and safety standards and addressing customer concerns with professionalism and patience. Experienced in food preparation and ensuring compliance with dietary guidelines and regulations. Seeking to leverage strong organizational skills, attention to detail, and a commitment to excellence in a Food Service Position at Alberta Health Services.
Overview
28
28
years of professional experience
Work History
Food and Service
Sturgeon Community Hospital
09.2022 - Current
- Delivering meals to patients' rooms, serving food in the hospital cafeteria, and ensuring that food is served at the correct temperature
- Prepare meals according to dietary guidelines, recipes, and patients' nutritional needs
- Following strict hygiene standards to prevent contamination and ensure food safety, including proper food handling and storage procedures
- Checking the quality and freshness of ingredients and supplies, ensuring compliance with health and safety regulations
- Interacting with patients to understand their meal preferences and any dietary restrictions, and addressing any concerns or special requests
- Working with nurses, nutritionists, and other healthcare professionals to ensure that patient meal plans are followed accurately
Supervisor
Burger King
01.2003 - Current
- Accurately complete required documentation, including inventory reports, sales summaries, and operational checklists
- Monitor and enforce strict adherence to food safety protocols, including proper food storage, preparation, and cooking methods.
- Oversee financial operations, including daily cash flow management, reconciliation of cash drawers, and preparation of financial reports.
- Participate in recruitment processes by reviewing applications, conducting interviews, and selecting candidates who align with the company’s values and operational needs.
- Provide a welcoming and friendly atmosphere by acknowledging each customer with a smile and positive demeanor
- Resolve customer issues with professionalism and empathy, actively listening to their feedback and finding effective solutions.
Owner and Operator
Subway
09.1996 - 06.2001
- Responsible for delivering high-quality food to customers
- Ensured that all staff were trained to the highest standard
- Made sure that all safety signs were in place and that all employees were following health and safety regulations
- Filled out the restaurants daily paper work and managed finances
- Set an example for the rest of the team by maintaining high hygiene standards
- Addressed customer’s questions and concerns in a professional manner
Education
High School Diploma -
Baulevu High School
06.1992
Skills
- Excellent verbal and personal communication skills
- Use of judgment and ability to solve problems efficiently
- Adaptability and flexibility to handle priorities and assignments
- Strong work ethic and team player
- Detail Oriented
- Self-motivated
- Ability to adjust to new situations and environments
- Prepared to work in an efficient and professional manner
References
Gen Flores, Store Manager
Burger King
13338 137 Ave NW, Edmonton
C: 780-977-1568
Timeline
Food and Service
Sturgeon Community Hospital
09.2022 - Current
Supervisor
Burger King
01.2003 - Current
Owner and Operator
Subway
09.1996 - 06.2001
High School Diploma -
Baulevu High School
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