Conducted regular analysis of demand forecast, identified outliners, and communicated forecast with delivery schedule to suppliers to secure on time deliveries
Collaborated with logistics team to streamline delivery schedules and achieved a 20% reduction in freight cost while minimizing the on hand inventory
Represented planning team in production meetings to communicate potential shortages affecting production and proposed risk mitigation strategy to avoid production downtime
Investigated inventory variances and assisted inventory control team to determine root cause and developed strategies to resolve inventory discrepancies worth $100,000
Worked with purchasing to resolve invoicing discrepancies, addressed PPV discrepancies, identified critical SKU’s for production to source parts form alternate supplier by creating PO’s and arranging logistics to receive the parts
Investigated and released shipments on hold, tracked in-transit inventory, reviewed backorders and issued NCR to suppliers if necessary for not complying with company policies
Collaborated with ME team to setup part locations on production lines for VMI vendors and monitored replenishment’s from vendors to avoid production shortages
Inventory Control Supervisor
Medline Industries
08.2021 - 10.2022
Lead cycle count projects and supported IC team by filling in as acting inventory manager in absence of inventory manager
Managed and lead a team of 15 inventory coordinators to drive daily operation for IC team by developing strategies to ensure smooth and efficient procedures for 45000+ SKU
Developed and monitored KPI’s for achieving inventory goals and measured team’s performance to complete daily, quarterly, and annual Inventory targets and achieved SAP implementation within target period
Reviewed inventory variance reports and developed resource plan for project completion
Updated and maintained master data for materials in SAP to resolve material data, capacity, rounding errors and material placement issues
Resolved and reconciled $2 million inventory discrepancy by investigating STO NCR’s, GR/IR’s, shipping error claims and inbound PO discrepancies by coordinating with buyers and operations manager
Engaged as a member of health and safety committee to spread awareness and ensure health and safety rules are in place in accordance with O.H.S.A and are followed in DC
Inventory Coordinator
Medline Industries
01.2021 - 08.2021
Performed cycle counts and bin consolidation to maintain accurate stock levels
Assisted quality assurance team for identifying expired stock, replenishment team to resolve stock discrepancies and outbound team to release customer shipments
Responded to customer complaints via emails by conducting root cause analysis and provided proactive solutions while ensuring customer satisfaction
Collaborated with buyers, inbound team, and Inventory control manager for identifying obsolete/damaged inventory and assisted in replenishment of goods to ensure appropriate stock levels
Adjusted stock in SAP system for inventory discrepancies to ensure accurate stock levels
Customer Experience Omni Salesfloor Associate
Walmart Canada
02.2019 - 01.2021
Delivered excellent customer service to 100 customers every day by resolving customer inquiries and complaints
Awarded as Star employee for providing excellent customer service
Delivered 30+ e-commerce orders per shift and improved delivery ratings to 98% by working with team
Performed inventory counts, stocking and binning of items, re-stocking and organizing of shelfs
Education
Master of Engineering -
University of Guelph
Guelph, ON
01.2020
Bachelor of Engineering -
North Maharashtra University
01.2017
Skills
Microsoft Excel
Word
PowerPoint
SAP
ManuX
Inventory Control
Customer Service
Supply Chain Management
Vendor management
Warehouse Management Systems
Material Requirement Planning (MRP)
Inventory Management
Team Management
Operations
Forecasting
Certification
Certified Supply Chain Professional, APICS, 11/01/23, In Progress