Swapneel Makwana
Belleville,ON
Summary
Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment. Delivers ability to quickly understand and apply new concepts, ensuring smooth and accurate transaction processing. Ready to use and develop communication and problem-solving skills in Customer Representative role.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Walmart
02.2024 - Current
- Boosted sales performance by 15% through effective merchandising strategies and visually appealing displays and increased overall monthly sales.
- Consistently met or exceeded sales goals through proactive upselling tactics and building rapport with customers.
- Sold 4 MasterCard's twice a week, demonstrating strong sales skills.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Merchandiser and Cashier
Patanjali Store
02.2022 - 08.2022
- Answered customer questions regarding store merchandise, department information, and pricing
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Negotiated advantageous vendor relationships for additional marketing support and increased sales 5 times as compared to the initial campaign.
Education
Associate of Applied Science - Biotechnology
Loyalist College of Applied Arts And Technology
Belleville, ON01.2026
Skills
- Customer service
- Reliability and punctuality
- Guest services
- Multitasking and organization
Languages
English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Expert In Literature and Philosophy.
I have received various certificates and achievements in my native language which are Hindi and Gujarati. I have State level Awards and Achievements in diverse competitions held out in my high school and elementary school.
Timeline
Customer Service Cashier
Walmart
02.2024 - Current
Merchandiser and Cashier
Patanjali Store
02.2022 - 08.2022
Associate of Applied Science - Biotechnology
Loyalist College of Applied Arts And Technology
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