Summary
Overview
Work History
Education
Skills
Timeline
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Swapna Scariah

Calgary,AB

Summary

Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Enthusiastic Fundraising Coordinator with experience in soliciting donations by coordinating events, implementing marketing campaigns and developing proposals. Successful in fostering new relationships with potential donors while keeping previous donors engaged. Seeking dynamic position with reputable organization.

Overview

19
19
years of professional experience

Work History

Volunteer

Brenda Strafford foundation
Calgary
05.2023 - Current
  • Provided assistance to staff in the daily operations of the organization.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Collaborated with other volunteers to create a positive work environment.
  • Provided guidance and support to fellow volunteers during their shifts.

Customer Service Manager

Medical clinic
Saskatoon
01.2005 - 11.2009
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed and implemented strategies for providing excellent customer service experience.
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Monitored staff performance to ensure adherence to customer service standards.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Developed policies and procedures related to customer service operations.

Health Care

Self Employed
Saskatoon, SK
  • Educated patients on preventive health care practices and disease management strategies.
  • Attended conferences related to emerging trends in community health care practices.
  • Advised family members regarding home health care needs after discharge from hospital.
  • Provided referrals to appropriate health care providers or other community resources.
  • Provided guidance on personal hygiene, nutrition, health care access, and mental health issues.

Education

Bachelor of Science - Health Sciences

University of Transkei
South Africa
12-2003

Skills

  • Flexible Schedule
  • Fundraising
  • Excellent communication skills
  • Good listener
  • Community Engagement
  • Volunteer Recruitment
  • Telephone Etiquette
  • Disability Awareness
  • Teamwork and Collaboration
  • Attention to Detail
  • Positive Attitude

Timeline

Volunteer

Brenda Strafford foundation
05.2023 - Current

Customer Service Manager

Medical clinic
01.2005 - 11.2009

Health Care

Self Employed

Bachelor of Science - Health Sciences

University of Transkei

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Swapna Scariah