Summary
Overview
Work History
Education
Skills
Timeline
Generic

Swapna

Kitchener,Canada

Summary

Experienced U.S. Immigration Analyst with 9+ years of proven expertise in employment-based immigration including H-1B, L-1, TN, OPT, CPT, PERM, I-140, I-485, and RFEs. Demonstrated ability to manage end-to-end immigration case processing, including LCA filings, visa amendments, audits, compliance, I-9, and E-Verify. Adept at liaising with attorneys, HR, clients, and federal agencies such as USCIS, DOL, CBP, NVC, and EOIR. Skilled in reviewing SOC codes, determining wage levels, and preparing Public Access Files (PAFs). Hands-on experience with immigration software systems and maintaining audit-ready documentation. Strong background in process optimization, case tracking, reporting, and team coordination. Well-versed in U.S. immigration policies and regulatory updates, with a passion for compliance and operational excellence.

Overview

11
11
years of professional experience

Work History

U.S Immigrations Manager

Accrue Select Inc
Kitchener, Canada
01.2023 - Current
  • Managed U.S. And Canadian immigration cases, overseeing visa processes for H-1B, L-1, NIW, and PERM. I-140, Canadian Express Entry, and LMIA applications.
  • Independently managed the end-to-end H-1B visa process, including case evaluation, document collection, petition preparation, and timely filing.
  • Experienced in filing LCAs (Labor Condition Applications) through the Department of Labor portal with accuracy and compliance.
  • Assessed wage levels based on the salary offered and ensured full wage compliance in accordance with DOL regulations.
  • Prepared and maintained Public Access Files (PAFs) in compliance with DOL requirements.
  • Monitored and tracked material changes in employee status, such as project location, job responsibilities, and title changes, and filed H-1B amendments as required to maintain lawful status and compliance.
  • Tracked visa expirations, and coordinated employee relocations between the U.S. And Canada, and provided guidance on both immigration systems.
  • Actively participated in litigation support and court filings related to SEVIS terminations, including the preparation and submission of memos, LegalNet inquiries, and TRIP (Traveler Redress Inquiry Program) submissions, ensuring compliance with immigration regulations, and effective case resolution.
  • Drafted comprehensive and persuasive legal briefs in response to Requests for Evidence (RFEs) issued by USCIS, ensuring legal arguments were well-supported with relevant case facts and precedents.
  • Conducted in-depth legal research on immigration statutes, case law, regulations, and USCIS policy memos to strengthen RFE responses.
  • Reviewed and analyzed client documentation and case files to extract critical information and evidence necessary for effective legal argumentation.
  • Collaborated closely with attorneys and legal team members to develop case strategies and ensure accuracy and consistency in all legal submissions.
  • Managed multiple RFE cases simultaneously, ensuring timely preparation and review of briefs prior to submission deadlines.
  • Maintained high standards of legal writing and document quality, contributing to successful outcomes in complex immigration cases.
  • Prepared detailed responses to RFEs from USCIS and addressed immigration requirements for IRCC applications, enhancing visa success rates.
  • Ensured compliance with all applicable laws, regulations, industry standards.

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Sr. Immigration Analyst (Contract)

Vialto Partners (PWC)
Toronto, Canada
09.2022 - 12.2022
  • Drafted and prepared various litigation documents, including motions, briefs, and memoranda of law in support of immigration petitions and legal proceedings.
  • Collected, reviewed, and prepared documentation for H-1B, NIV, TN1, and TN2 visa applications, ensuring accuracy and compliance with USCIS guidelines.
  • Managed LCA filings based on client-specific job requirements, ensuring correct SOC codes and DOL wage level determinations.
  • Sent posting notices to clients and employers in accordance with Department of Labor requirements.
  • Responded to Requests for Evidence (RFEs), including those related to specialty occupation, wage level, availability of work, and employer-employee relationship.
  • Acted as a liaison between clients, employers, and attorneys, coordinating case progress and ensuring timely petition filings.
  • Sent invoices to clients, collaborated with the CST team to update records, and determined appropriate filing fees for various visa types.
  • Evaluated eligibility for National Interest Waiver (NIW) petitions, supporting case preparation and legal argument development.

Sr. Immigration Analyst

Deloitte (Farrell LLP)
Toronto, Canada
09.2021 - 05.2022
  • Handled U.S. And Canadian immigration cases, preparing and filing applications for Canadian work permits, LMIA, and Express Entry, in addition to U.S. visas such as H-1B, TN, and L-1.
  • Worked with clients across the U.S. and internationally, providing support on a wide range of immigration matters.
  • Prepared and filed family-based immigration petitions including I-130, I-485, N-400, and other related applications.
  • Assisted attorneys in removal defense cases, including preparation of asylum applications, cancellation of removal, waivers, and motions to reopen.
  • Managed client communication, gathered necessary documentation, and maintained organized and up-to-date case files.
  • Conducted legal research and drafted cover letters, affidavits, and supporting evidence for immigration filings.
  • Tracked critical deadlines and maintained accurate case records using case management systems.
  • Acted as a point of contact with government agencies including USCIS, National Visa Center (NVC), and Executive Office for Immigration Review (EOIR).
  • nsure full compliance and audit readiness for both internal reviews and U.S.C.I.S. regulations.
    Provided support for day-to-day operational activities, program management tasks, and administrative functions to drive business outcomes and ensure a positive employee experience.
  • Worked closely with a group of attorneys in file preparation and submitted for the attorney review.
  • Determined appropriate visa filing fees based on the company’s size and employee count, ensuring accurate classification and compliance with USCIS fee structures and regulations.
  • Collaborated with legal teams to ensure compliance with both U.S. And Canadian immigration regulations streamline case management processes.
  • Supported global mobility efforts for multinational clients, ensuring smooth transitions for employees moving between Canada, the U.S., and other global locations.

U.S. Immigrations and Operations Manager

Hire IT People Inc
Toronto, Canada
01.2018 - 07.2021
  • Reviewed contracts such as Master Service Agreements (MSAs) and Purchase Orders (POs) to ensure they remained active and compliant with visa filing requirements.
  • Maintained regular communication with clients regarding the onboarding process for various visa holders, including CPT, OPT, H-1B, U.S. Citizens, and Green Card holders.
  • Possess strong knowledge of wage levels and industry standards, ensuring alignment with DOL guidelines and compliance in visa-related filings.
  • Coordinated with vendors, clients, and MSP (Managed Service Provider) partners to obtain and validate client and vendor letters required for immigration filings.

Immigrations and Operations Lead

Conglomerate IT Inc
09.2017 - 11.2017
  • Managed U.S. employee onboarding and exit formalities, ensuring smooth transitions and full compliance with internal and regulatory requirements.
  • Prepared and issued revised experience letters accurately reflecting roles and responsibilities for immigration and employment purposes.
  • Acted as a liaison between the employer and immigration attorneys, facilitating timely and accurate visa filings and legal submissions.
  • Monitored visa expiration dates, setting up reminders to ensure timely extensions, amendments, or status changes.
  • Ensured compliance with I-9 regulations, E-Verify procedures, and guidelines set by DOL and USCIS.
  • Handled I-94 corrections directly with CBP (Customs and Border Protection) to resolve discrepancies and maintain lawful status.

Immigrations and Operations Lead

Advansoft International Inc
02.2017 - 07.2017

Oversee and manage the day-to-day administration of US employment-based immigration requirements and petitions.
• Work closely with the external immigration service partner on the strategy and details for all cases and associated employer-sponsored petitions.
• Communicate to foreign nationals regarding all stages of their non-immigrant and immigrant status (including documentation, strategy, and case progression).
• Oversee and ensure that deadlines are met for the filing of immigration extension processes and commencement of permanent residence processes.
• Act as a liaison between the external immigration service partner, foreign national employees, human resources, and managers to provide accurate and appropriate information and guidance.
• Maintain and audit US Department of Labor and PERM Labor Certification Audit files.
• Oversee the external immigration service partner relationship, including providing feedback regarding service levels and overall partnership.
• Manage invoices coming from the external immigration service partner.
• Provide expertise and consultative skills in assisting the team with process improvements to streamline, document and bundle immigration and visa processing.
• Carry out administrative tasks related to immigration processes including filing, mailings, and electronic documentation.
• Plan and execute effective communication strategy to convey timely immigration updates.
• Maintain current knowledge of immigration legislation/regulation and participate in re-designing the program in response to new compliance requirements.
• Coordinate events and/or educational programs for foreign national employees and their managers as required.
• Provide regular and ad-hoc reporting on metrics and trending and work on ad-hoc projects as required.

Immigrations and Operations Lead

Careersoft Solutions Inc
01.2016 - 09.2016
  • Developed in-depth knowledge of U.S. business immigration processes, including requirements for H-1B, L-1, TN, PERM, and other visa categories.
  • Conducted thorough research on USCIS service center processing times and consulate-specific documentation guidelines, as directed by attorneys.
  • Managed the complete lifecycle of immigration applications – including document intake, drafting, editing, and final submission of petition packages.
  • Liaised with HR representatives and applicants to gather required documentation and information.
  • Drafted comprehensive immigration filings (I-129, I-140, I-765, etc.) for attorney review, ensuring compliance and completeness.
  • Maintained timelines to ensure all filings met strict submission deadlines.
  • Acted as a point of communication between attorneys and clients, relaying legal advice, case updates, and addressing client queries.
  • Composed clear and professional email responses to clients and stakeholders regarding case updates and documentation requests.
  • Delegated administrative tasks to support staff, including form completion, scanning, copying, and courier coordination.
  • Proactively followed up with USCIS and other authorities on pending applications and RFEs.
  • Entered and maintained accurate client data in the case management and billing systems (e.g., INSZoom, LawLogix, or similar platforms).
  • Monitored all client-related issues and ensured attorneys were informed in a timely manner.

Senior Bench Sales Coordinator

Kani Solutions Inc
07.2014 - 12.2015
  • Marketed bench candidates (H-1B, GC, CPT, OPT, and US Citizens) to prime vendors, direct clients, and implementation partners across the U.S.
  • Built and maintained strong relationships with consultants to understand their skill sets, preferences, and availability.
  • Negotiated contract terms, rates, and job requirements with clients and vendors to successfully place candidates.
  • Coordinated with consultants for interview preparation, scheduling, and feedback follow-up to ensure a smooth hiring process.
  • Utilized job portals (Dice, Monster, CareerBuilder, LinkedIn) and vendor networks to identify new business opportunities and job requirements.
  • Maintained and updated submission reports, trackers, and CRM tools to ensure accurate and timely candidate marketing and placement records.

Education

MBA - Human Resources

St. Xavier's P.G. College
Hyderabad, India
06.2014

Skills

Immigration Paralegal Skills:
  • Document Preparation & Management
  • Immigration Compliance
  • Knowledge of USCIS & Department of State Procedures
  • Case Management & Coordination
  • Client communication
  • Research Skills
  • Attention to Detail
  • Ability to Handle Confidential Information
  • Problem-Solving and Critical Thinking
Tools & Technologies:
  • INSZoom
  • Imagility
  • Lotus Notes
  • HubSpot CRM Tool
  • Asana Reporting Tool
  • iManage CRM Tool

Timeline

U.S Immigrations Manager

Accrue Select Inc
01.2023 - Current

Sr. Immigration Analyst (Contract)

Vialto Partners (PWC)
09.2022 - 12.2022

Sr. Immigration Analyst

Deloitte (Farrell LLP)
09.2021 - 05.2022

U.S. Immigrations and Operations Manager

Hire IT People Inc
01.2018 - 07.2021

Immigrations and Operations Lead

Conglomerate IT Inc
09.2017 - 11.2017

Immigrations and Operations Lead

Advansoft International Inc
02.2017 - 07.2017

Immigrations and Operations Lead

Careersoft Solutions Inc
01.2016 - 09.2016

Senior Bench Sales Coordinator

Kani Solutions Inc
07.2014 - 12.2015

MBA - Human Resources

St. Xavier's P.G. College
Swapna