Swamy Gandham

Infosys Ltd.

06.2017 - Current

Partnered with architecture team to develop wholistic technology roadmap, accounting for departmental priorities and overall business goals.
Wrote and updated detailed technical documentation for software applications.
Implemented automated testing frameworks, resulting in reduced defect rates and improved product quality.
Studied client requirements, developing and implementing software solutions that fit with expectations.
Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
Collaborated with stakeholders to transform client requirements into turnkey solutions.
Developed technical requirement documentation for new software products.
Troubleshot systems comprised of security alarms and Internet connectivity.
Increased team productivity through effective collaboration, clear communication, and regular progress updates.
Delivered comprehensive technical documentation including architecture diagrams, design specifications, and user guides for easy reference by colleagues or clients.
Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.