Swagata Kanungo

Hope House serves vulnerable people in Guelph – the unhoused and housed, the employed and the unemployed, those suffering a new, bewildering setback and those dealing with chronic, more complicated issues of poverty.

• Shopper Assistance: Provided invaluable support to shoppers throughout their shopping experience, ensuring a positive and inclusive environment for all.
• Inventory Management: Maintained meticulous records of incoming donations, effectively tracking the flow of items and ensuring accurate documentation.
• Shelf Management: Took charge of restocking shelves, ensuring a well-organized and accessible display for shoppers.

Youth led, non-profit organisation working towards the eradication of Gender Based Violence (GBV), Rape Culture, SDG (Sustainable Development Goals; specifically SDG 4-Quality Education, SDG5-Gender EqualitySDG13-Climate Action) and SRHR (Sexual and Reproductive Health and Rights) through the long term goal of education and awareness.

• Enhanced employee satisfaction by implementing effective HR policies and procedures.
• Streamlined recruitment processes for improved efficiency in hiring top talent.
• Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.

• Used social media management tools to schedule posts across different platforms, ensuring a consistent posting schedule and optimizing posting times for maximum reach.
• Helped track and analyze key performance metrics, such as reach, engagement, and conversion rates, and provide insights to improve the effectiveness of social media strategies.
• Conduct research to identify relevant and trending hashtags to include in posts, aiding in the visibility of the content.
• Ensure that all social media activities adhere to the organization's guidelines and branding standards.

TransendBD is Bangladesh’s largest youth-led non-profit organization solely working for the social and economic liberation of the transgender, intersex, and non-binary community. We are empowering the community through education, training, healthcare, employment & entrepreneurship.

• Enhanced overall readability by thoroughly proofreading and editing documents for grammar, punctuation, and style.
• Collaborated with cross-functional teams to ensure consistency of tone and voice across all written materials.
• Assisted in content creation for various platforms such as blogs, newsletters, and social media posts,