Svitlana Markova
Summary
Career-oriented investigator with strong background in security work and natural leadership talents. Leverages security expertise to manage shift coverage and optimize building, personnel and asset strategies on shift-by-shift basis. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-conscious security team member with excellent communication skills and eye for detail. Skilled at handling and resolving conflicts professionally. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
17
17
years of professional experience
Work History
Security Officer /Supervisor/investigator
Princess Cruises
01.2016 - 01.2024
- Completed shift handover reports and debriefed next shift upon arrival.
- Continuously sought opportunities for professional development within the field of security management, attending workshops and conferences to broaden my knowledge base.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Managed security staff rotation for position coverage on breaks.
- Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
- Recorded daily security occurrences in site assignment log.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Provided professional services and support in a dynamic work environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Military Active Service
National Guardian Of Ukraine
09.2006 - 05.2018
- Applied effective time management techniques to meet tight deadlines.
- Worked well in a team setting, providing support and guidance.
- Gained strong leadership skills by managing projects from start to finish.
- Learned and adapted quickly to new technology and software applications.
Education
No Degree - Maritime Screener Course VII
Princess Cruises
Santa Clarita, USA08.2023
No Degree - Company Security Course in Accordance With ISPS
Princess Cruises
Santa Clarita, USA08.2023
No Degree - CVSSA,Crime Scene Management,incident Investigation
Princess Cruises
Santa Clarita, USA08.2023
No Degree - Ship Security Officer
Avant Training Centre of Seafarers
Ukraine03.2023
No Degree - Crowd And Crisis Management
Avant Training Centre For Seafarers
Ukraine, Odesa03.2023
No Degree - Information Technology - Cybersecurity
Cisco Networking Academy
Poland02.2023
No Degree - Advanced Fire Fighting
Avant Training Centre of Seafarers
Ukraine02.2023
No Degree - SOLOTIC AUTHORIZED Wearer
Princess Cruises, P&O Cruises (UK)
Santa Clarita, USA01.2019
No Degree - Designed Security Duty
Ukraine Seafarers Training Centre
Ukraine, Odesa11.2018
No Degree - Security Awareness Training
Ukraine Seafarers Training Centre
Ukraine, Odesa11.2018
No Degree - Security Awareness
Princess Cruises
Santa Clarita, USA02.2016
Bachelor of Management - Management of Enterprise
Military Academy of Interior Troops of Ukraine
Kharkiv,square Povstannya 307.2010
Skills
- Security procedures knowledge
- Physical Security
- Staff Management
- Incident Investigation
- Risk Analysis
- Background Investigations
- Security operations experience
- Risk Assessment
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
German
Elementary
Timeline
Security Officer /Supervisor/investigator
Princess Cruises
01.2016 - 01.2024
Military Active Service
National Guardian Of Ukraine
09.2006 - 05.2018
No Degree - Maritime Screener Course VII
Princess Cruises
No Degree - Company Security Course in Accordance With ISPS
Princess Cruises
No Degree - CVSSA,Crime Scene Management,incident Investigation
Princess Cruises
No Degree - Ship Security Officer
Avant Training Centre of Seafarers
No Degree - Crowd And Crisis Management
Avant Training Centre For Seafarers
No Degree - Information Technology - Cybersecurity
Cisco Networking Academy
No Degree - Advanced Fire Fighting
Avant Training Centre of Seafarers
No Degree - SOLOTIC AUTHORIZED Wearer
Princess Cruises, P&O Cruises (UK)
No Degree - Designed Security Duty
Ukraine Seafarers Training Centre
No Degree - Security Awareness Training
Ukraine Seafarers Training Centre
No Degree - Security Awareness
Princess Cruises
Bachelor of Management - Management of Enterprise
Military Academy of Interior Troops of Ukraine
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