Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Svetlana Zdero

Summary

Proven Certified Dental Assistant with a track record of enhancing patient care and supporting efficient dental procedures at Anabella Dental. Expert in dental radiography and infection control, significantly increasing patient retention through exceptional patient relations and communication skills. Demonstrated ability to manage high-volume periods, ensuring patient comfort and safety.

Overview

17
17
years of professional experience

Work History

Certified Dental Assistant

Anabella Dental
01.2008 - Current
  • Reduced dentist''s workload during procedures by anticipating their needs and having necessary instruments readily available.
  • Assisted dentist during procedures, fillings, crowns, endo, extractions and Implants
  • Promoted a positive environment for patients and staff through effective communication and teamwork.
  • Increased patient retention by developing strong relationships and providing personalized care.
  • Documented patient dental health information, medical history, and vital statistics by taking blood pressure and pulse.
  • Took dental X-rays according to guidelines including processing and mounting.
  • Prepared and sterilized instruments for use by dentists and hygienist according to guidelines
  • Prepared treatment rooms efficiently, adhering to strict sanitation guidelines to ensure patient safety.
  • Explained treatment procedures and instructed patients on home care.
  • Monitored patient comfort and safety during dental procedures. Managed patient emergencies calmly and efficiently, coordinating with dental team members to provide appropriate care.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Contributed to practice growth through exceptional patient care, leading to increased referrals from satisfied clients.
  • Maintained professional development through ongoing continuing education courses in dental assisting techniques.
  • Collaborated with team members to provide seamless care during high-volume periods, minimizing wait times for patients.
  • Facilitated effective communication between dentists and non-English speaking patients using bilingual skills when needed.

Volunteer Work to Support Service Dogs

Autism Dogs Services
06.2017 - 08.2017

Education

Certified Dental Assistant - Dental Assisting

Career Canada

Skills

  • Dental Radiography
  • Infection control proficiency
  • Impression Taking Expertise
  • Patient Management
  • Restorative Dentistry
  • Patient Relations
  • Oral Surgery

Languages

English
Native or Bilingual
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Bosnian
Native or Bilingual

Timeline

Volunteer Work to Support Service Dogs

Autism Dogs Services
06.2017 - 08.2017

Certified Dental Assistant

Anabella Dental
01.2008 - Current

Certified Dental Assistant - Dental Assisting

Career Canada
Svetlana Zdero