Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Svea Engleson

2091 Steeple Court Kamloops,BC

Summary

Hard worker experienced in problem-solving, customer service and time management. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. I am committed to providing outstanding customer service.

Overview

4
4
years of professional experience

Work History

Control Board Operator

Radio NL-Kamloops News
08.2024 - Current
  • Operated and monitored broadcasting equipment for live and recorded programming.
  • Conducted routine maintenance checks on audio and video systems to ensure optimal performance.
  • Collaborated with production teams to execute seamless transitions during live broadcasts.
  • Adjusted audio levels and visual elements based on real-time feedback to enhance viewer experience.
  • Ensured smooth transitions between segments by skillfully operating the mixing console and other equipment.
  • Communicated clearly with team members during live broadcasts, facilitating smooth program execution.
  • Displayed strong multitasking abilities and adaptability in a fast-paced, high-pressure broadcast environment.
  • Enhanced audio quality by diligently monitoring and adjusting sound levels during live broadcasts.
  • Edited pre-recorded content for broadcast using digital audio editing software, ensuring professional sound quality throughout all programming.
  • Executed live, breaking and syndicated broadcasts with no errors.
  • Operated control board equipment to manage live broadcasts efficiently.

Cashier

A&W Canada
10.2021 - 09.2022
    • Responsible for the drive-through and front counter and served 50 customers in an hour.
    • Communicated clearly with coworkers and management.
    • Maintained high standards of customer service during high-volume, fast-paced operations.
    • Maintained dining areas, including clearing and cleaning tables, emptying trash cans, and washing floors.
    • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
    • Built and maintained positive working relationships with co-workers.
    • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
    • Accurately processed customer payments using cash, credit cards, and checks.
    • Handled customer complaints and inquiries in a courteous and efficient manner.
    • Assisted with training and mentoring new team members.

Education

High School Diploma -

Sahali Secondary School
Kamloops, British Columbia
06-2025

Skills

  • Strong communication skills
  • Self-motivated and dependable
  • Flexible, patient, and empathic
  • Strong problem-solving abilities
  • Organized, creative and focused
  • Strong leadership skills
  • Time Management
  • Teamwork and Collaboration

Interests

Music, Fashion, Travel

Timeline

Control Board Operator

Radio NL-Kamloops News
08.2024 - Current

Cashier

A&W Canada
10.2021 - 09.2022

High School Diploma -

Sahali Secondary School

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Svea Engleson