Svea Engleson
2091 Steeple Court Kamloops,BC
Summary
Hard worker experienced in problem-solving, customer service and time management. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. I am committed to providing outstanding customer service.
Overview
4
4
years of professional experience
Work History
Control Board Operator
Radio NL-Kamloops News
08.2024 - Current
- Operated and monitored broadcasting equipment for live and recorded programming.
- Conducted routine maintenance checks on audio and video systems to ensure optimal performance.
- Collaborated with production teams to execute seamless transitions during live broadcasts.
- Adjusted audio levels and visual elements based on real-time feedback to enhance viewer experience.
- Ensured smooth transitions between segments by skillfully operating the mixing console and other equipment.
- Communicated clearly with team members during live broadcasts, facilitating smooth program execution.
- Displayed strong multitasking abilities and adaptability in a fast-paced, high-pressure broadcast environment.
- Enhanced audio quality by diligently monitoring and adjusting sound levels during live broadcasts.
- Edited pre-recorded content for broadcast using digital audio editing software, ensuring professional sound quality throughout all programming.
- Executed live, breaking and syndicated broadcasts with no errors.
- Operated control board equipment to manage live broadcasts efficiently.
Cashier
A&W Canada
10.2021 - 09.2022
- Responsible for the drive-through and front counter and served 50 customers in an hour.
- Communicated clearly with coworkers and management.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Maintained dining areas, including clearing and cleaning tables, emptying trash cans, and washing floors.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Accurately processed customer payments using cash, credit cards, and checks.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Assisted with training and mentoring new team members.
Education
High School Diploma -
Sahali Secondary School
Kamloops, British Columbia06-2025
Skills
- Strong communication skills
- Self-motivated and dependable
- Flexible, patient, and empathic
- Strong problem-solving abilities
- Organized, creative and focused
- Strong leadership skills
- Time Management
- Teamwork and Collaboration
Interests
Music, Fashion, Travel
Timeline
Control Board Operator
Radio NL-Kamloops News
08.2024 - Current
Cashier
A&W Canada
10.2021 - 09.2022
High School Diploma -
Sahali Secondary School